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Caspio Technical Support

Our #Caspio application #TownDigitalHub ([login to view URL]) may be made available to cities across the UK via #SocialEcho, a new charitable initiative from #TheBigIssue to help social enterprises start up and find the resources they need to thrive.

Each city will run its own first line help desk, but anything that seems to be a technical issue will be passed back to us as a support ticket. So, we are looking for people to help with technical support.

Each work item will be 1 support ticket. You will investigate it (which might involve emails with the person who raised it), find a solution, document the solution (which might be a code fix and/or a change to the FAQ and/or something else), and let us know how long you worked on it. You can round your time up to the nearest half hour, but should exclude any time spent just waiting for someone to email you back. We will then pay you at a standard hourly rate.

Obviously honesty is required in reporting time spent! But you will understand that more work will go to people who take a reasonable time to fix things :-) And there may be a lot of work available.

All work will be remote.

The application uses a wide range of Caspio features, so all applicants must be Caspio certified. If you haven't done this already, please consider it - the process is free, supported by free training videos, and ensures that you understand everything that Caspio can do. Some guidance to certification is here: [login to view URL] (you may need to ask Caspio for an account). When you apply, please include the email address of someone at Caspio who can confirm your certification.

We look forward to hearing from you. You are welcome to connect with me on LinkedIn.

Thanks,

Best wishes,

Keith

Skills: Caspio, HTML, CSS, JavaScript, jQuery

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About the Employer:
( 0 reviews ) Frome, United Kingdom

Project ID: #26576491

7 freelancers are bidding on average £15/hour for this job

rexjeramey

I have more than 12 years experience. I am ready to provide you my services. I have gone thoroughly your project specification. The requirement is best match with my expertise. See my portfolio of recently developed si More

£10 GBP / hour
(42 Reviews)
6.4
fanninson45

INTRODUCTION I am a Caspio programmer, I had studied your project requirement and below are some of my Caspio completed projects. SIMILAR PROJECTS COMPLETED: • https://www.freelancer.com/projects/caspio/looking-for-Ca More

£13 GBP / hour
(17 Reviews)
5.2
vovapod

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£20 GBP / hour
(25 Reviews)
4.6
octacer

Hi Sir, Its Hisham. I am a Software Engg. with more than 4 years of market experience. I have developed many web and cloud-based solutions for my clients. I have expertise in many backend and frontend languages which i More

£13 GBP / hour
(1 Review)
2.8
johnjadercuesta

Hi, Manager! I've read your job description very carefully. To be honest, I've not used Caspio until now. but as you mention, it's a open source and easy to use, I'm going to use it. Now I don't have any Caspio certi More

£15 GBP / hour
(2 Reviews)
2.2
rukshanlancer

Hi Nice to meet you. I've carefully checked your requirements and really interested in this job. I'm full stack developer working at large-scale websites as a developer . I can complete your project on time and you w More

£11 GBP / hour
(1 Review)
1.0
vovakovalkov80

Hi there, I am a website developer with over 10 years of experience and I'm very interested in your project. I have the complete skills such as PHP, jquery, and ajax related to your project. I finished many projects of More

£20 GBP / hour
(0 Reviews)
0.0