Genesys Composer IVR callflows and routing strategies

Understand Genesys composer IVR call flows, routing strategies, vxml and scxml code, orchestration etc. I am basically looking for end to end routing experience. This would basically involve understanding and troubleshooting call flows and not development.

Skills: Contact Center Services

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About the Employer:
( 0 reviews ) Irving, United States

Project ID: #22797912