Experienced Customer support & Knowledgebase creator


We have a new Saas service,

We are looking for someone to

1) Build the knowledge base for the service,

2) Support customers, By chat and emails.

3) Write the different contents for marketing automation for each action done / not done by client.

Since we are new - most of the work as a start will be for building the content.

Must have high English level skills.

Skills: Content Strategy, Content Writing, Customer Support, Customer Service

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About the Employer:
( 14 reviews ) Aventura, Israel

Project ID: #20420416

13 freelancers are bidding on average $143 for this job


I'm a professional publicist and branding consultant offering, compelling descriptions, bios or press releases. Perfect for companies, restaurants, shops, professionals, artists, events or institutions. You'll get a s More

$45 USD in 3 days
(188 Reviews)

Hello to my potential clients. I Iqra, a dedicated freelancer from UK serving the freelance community for best quality with dedication. I'm your freelancer for web copy, & content marketing solutions. I've been freelan More

$40 USD in 3 days
(61 Reviews)

Hello, I hope you are fine. This is to express my interest in the job posted. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. In More

$140 USD in 7 days
(3 Reviews)

Hello, I am interested in working on your project, give me the opportunity I am very responsible, I am available to start immediately, available for 24/7 assistance, available to work in the time zone you are requestin More

$250 USD in 30 days
(2 Reviews)

I have great team for marketing & design, I am very excited for the opportunity to work with you in accomplishing your goals. We have developed thousands of campaigns and designs for clients all over the world. Shahar More

$30 USD in 5 days
(0 Reviews)

Hello! I've experience in Customer chat and emails as well. Please feel free to go through my LinkedIn profile: Sample content I've written is as below: [login to view URL] More

$250 USD in 30 days
(0 Reviews)

HI As you need a web developer with the ability to talk like an customer support executive i assure you that i can manage this job well. Thank you

$190 USD in 7 days
(0 Reviews)

Hello, I am graduate from Computer Science & Engineering. I have excellent working experience of 5 years with freelancing project on Customer support, content writing, customer service, virtual assistant ,Data entry, D More

$30 USD in 1 day
(0 Reviews)

Hola! Conmigo podrás conseguir todo lo que necesites, solo ponte en contacto conmigo y haré tu pedido de la mejor manera cumpliendo mi labor de manera exitosa y satisfactoria para usted Relevant Skills and Experience More

$155 USD in 3 days
(0 Reviews)

Hope this finds you well. I can be of help with you with regards on setting up your Knowledge Base as well as help you with various task that requires attention due to my vast experience with Customer Related issues a More

$200 USD in 10 days
(0 Reviews)

Hi there, I can certainly help you with the support service for the platform by addressing the queries of the customer client. I do have relevant work experience in platform support(In app chat support and e- mail su More

$30 USD in 1 day
(0 Reviews)

I believe I would be an excellent fit for this position since I possess the necessary skill and experience for this job. I tend to view myself as a generalist since I try to excel in any given task. I have been exposed More

$250 USD in 1 day
(0 Reviews)

Hi, I am a professional customer service specialist working for last 8 years virtually. I have experience working with SaaS companies. I can also build the knowledge base and also handle all types of customer servic More

$250 USD in 5 days
(0 Reviews)