Creative business writer (onsite location- Mumbai)

We are looking for a Creative / Script Business Writer who can operate in a fast-paced, cross-functional startup environment, is self-driven and can rapidly execute on generating quality content at scale. The candidate in this role will be responsible for working with customer success managers, industry domain experts, vendor agencies, product engineering and partner success managers to deliver effective teams demo content for showcasing high-impact, ideal usage of the solution in specific, identified industries.

Industries to cater-



Dev Ops(IT)

Key Responsibilities

• Understand and absorb specific scenarios per customer and industry vertical where our Teams and its features will add value to users

• Go the whole cycle of envisioning, developing, implementing and refining content in the form of rich conversations, supporting data and user persona metadata for each granular scenario in Teams demos fit for showcasing to customers

• Build content strategy, information architecture, data and user experience for multiple user scenarios covering product features, real-time communication through chats, calls, meetings and extensibility capabilities (app, bots, services) to best showcase a tailored solution

• Work collaboratively with ecosystem PMs, design and technical team to primarily develop and produce customer-focused content to be included in Teams demos

• In addition to creation, own refresh and upkeep of the demo content with the goal of maintaining them in an updated, current and usable state at all times

• Maintain oversight for the performance of content, monitoring customer data and other signals, ecosystem PM feedback etc. to drive quality improvements in the content

• Contribute to the overall strategy of the program and aid in scoping out the content roadmap

• Ensure success for the industry-specific demos and achieve high effectiveness of content deliverables


• 3+ years of developing and writing customer-oriented content

• Strong written, verbal and information architecture skills, with demonstrated ability to product a coherent body of content in an enterprise setting for knowledge workers / information workers as end users

• Experience on writing chat conversation scripts and hybrid real-time communication solutions (eg: chats, emails)

• Experience interacting with and learning from customer feedback/interview in addition to strong attention to detail

• The ability to creatively showcase product features and user scenarios through content in the enterprise space

• The ability to get into the skin on an industry, customer, user personas and situation to come up with content relevant and fit to the use case

• The ability to learn quickly and change direction immediately when desired

Innate curiosity

If you would like to explore this opportunity, request you to kindly send your updated resume with work samples to [login to view URL]@[login to view URL]

Skills: Content Writing, Article Writing, Business Writing, Creative Writing

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About the Employer:
( 0 reviews ) Mumbai, India

Project ID: #22849712

4 freelancers are bidding on average ₹24444 for this job


Hi,I write and rewrite very quickly. My grammar and spelling are very sharp. I've been writing academically, creatively, and scientifically for years. My work has been accepting for publishing, and comes highly rated. More

₹25000 INR in 7 days
(11 Reviews)

Greetings I can do it in less time and in less amount for you , kindly text so we can discuss more on the same . Looking forward for your response Thank you

₹20000 INR in 3 days
(1 Review)

Pleased give one chance for your work your faithfuli

₹27777 INR in 10 days
(0 Reviews)

Hello, I am Business Development Executive from BS education group. This is one of my favorite tasks to perform, and I would be honor to extend our business relationship through other fields such as E-learning and furt More

₹25000 INR in 7 days
(0 Reviews)