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I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day recap highlighting any issues I need to address Acceptance Criteria • Average first-response time under 10 minutes while you’re on duty • 100 % adherence to the provided templates or approved variations • No unanswered messages left pending at shift’s end If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.
Project ID: 40281890
57 proposals
Remote project
Active 13 hours ago
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57 freelancers are bidding on average $18 USD/hour for this job

As an AI-powered social media strategist with a keen eye for detail, I am well-equipped to support your business's social media ventures. I specialize in brand management, social media management, and social media marketing. Your need for a Social Media Message Reply Assistant aligns perfectly with my skills and passion for creating meaningful connections online. What sets me apart is my ability to leverage data to drive success. By analyzing metrics and optimizing content, I can ensure your social media platforms work smarter, not harder. Being proficient in both Bahasa Indonesia as well as English certainly gives me an upper hand when communicating with a diverse audience. In order for your brand to not only be seen but also remembered, it's essential to maintain real-time presence and give prompt replies. My experience in this field combined with the fact that I'm organized and type fast will guarantee that messages from potential customers or business partners are catered to within a ten-minute window. At the end of each shift, I'll provide a comprehensive summary highlighting any follow-up actions you may need to take. So, let's transform your social media channels into powerful engagement tools together!
$20 USD in 40 days
7.5
7.5

Hi there, How if every message in your social-media inbox could receive a fast, clear, and professional reply while you stay focused on running your business? That’s the support I’d be happy to provide. With 5+ years of experience in admin support and customer communication, I’m comfortable handling online messages, keeping conversations organized, and responding in a friendly but business-ready tone. Here’s how I can help: • Monitor your social-media inbox during the agreed shift (Jakarta time) • Respond quickly using your FAQ and brand voice guidelines • Ensure messages are clear, professional, and grammatically correct in Bahasa Indonesia • Tag or escalate questions outside the guidelines for your follow-up • Provide a short end-of-day recap highlighting important issues or opportunities I type quickly, stay organized in busy inboxes, and always aim to keep response times fast so no message is left unanswered. Before starting, may I ask approximately how many messages you usually receive per day? Looking forward to supporting your communication. Best regards, Ninik
$15 USD in 40 days
0.6
0.6

As a seasoned content writer, I am keenly aware of the importance of clear, concise and expedient messaging. I've built a reputation on crafting engaging and impactful content that speaks directly to the needs of your audience. This same level of dedication and care will be channeled into managing your social media messages. With my proficiency in Indonesian and English languages coupled with adherence to your brand's voice, I promise to uphold your FAQ guidelines ensuring all responses are grammatically correct, culturally aware and tailored towards maintaining positive business relations. Moreover, my experience in producing work focused answers within tight timeframes makes me the ideal candidate for delivering rapid yet accurate responses; averaging less than 10 minutes per message. Lastly, my track record speaks to my reliability and efficiency. I can guarantee there would not be any unanswered messages at the end of the shift, providing you with feedback highlighting any issues that may require your attention. So if you want a trusted assistant who goes above and beyond in meeting expectations, I'm here to serve you!
$15 USD in 10 days
0.0
0.0

I get it. Most people you hire to answer DMs start strong then slip into slow replies copied templates and awkward tone that makes warm leads go cold before you even see them. You are really trying to protect two things your reputation and your time fast human answers in Bahasa Indonesia that still feel on brand while you stay out of the inbox chaos. I have supported client channels where we used a tight FAQ plus tagging rules so routine questions were answered within minutes and only edge cases landed on the owner s plate with a clear summary. It felt like finally having a buffer not a bottleneck. Here is how I would approach this for you Set up simple rules for tagging pricing collab urgent and personal follow up so nothing gets lost Stick to your FAQ and brand voice for all standard questions and reply in clean Bahasa Indonesia with light English when it helps Keep a live note of special cases and flag anything outside scope for you with a short context line Aim for under ten minutes first response time during my shift using gentle check ins if someone pauses mid conversation Send an end of day recap with unresolved threads common questions and any risks I see so you start tomorrow already briefed If this sounds like what you need tell me your usual peak hours in Jakarta time so I can suggest a shift window that actually covers the rush.
$20 USD in 40 days
0.0
0.0

Hi! I saw you’re looking for someone to manage your freelance channel’s DMs with a quick, 10-minute response time. I can certainly help keep your inbox organized and professional during the Jakarta shift. My approach is to treat your FAQ and brand-voice sheet as the gold standard. I’ll ensure every reply sounds naturally "you" while maintaining that business-ready tone your partners expect. For anything complex, I’ll use your tagging system immediately so you can step in without feeling overwhelmed by the volume. I also prioritize that end-of-day recap to ensure we’re always aligned on pending items. Having served over 40 clients as a freelancer myself, I truly understand how critical "speed-to-lead" is in a social inbox. I’m highly organized, type fast, and am very comfortable switching between Bahasa Indonesia and English to keep the conversation flowing smoothly. Would you like to chat briefly about your typical daily message volume or the specific shift hours you have in mind? Best regards, Tahar Touhami
$15 USD in 15 days
0.0
0.0

Hi, I’d be happy to help manage your social media inbox and respond to incoming messages professionally. I have 7+ years of experience in online communication, social media handling, and customer interaction. I can monitor messages in real-time during the agreed shift and ensure quick responses with a friendly, business-ready tone. I am organized, detail-oriented, and comfortable handling conversations with potential customers or partners. I can follow your FAQ and brand-voice guidelines strictly and tag any queries that need your attention. I also ensure no messages are left unanswered and can provide a clear end-of-day recap highlighting important issues. While Bahasa Indonesia is preferred, I can communicate clearly in English and follow templates accurately to maintain consistency. My focus will be fast response time, accurate information, and maintaining a positive customer experience. I’m available to start immediately and look forward to working with you. Thank You
$15 USD in 48 days
0.0
0.0

I will be able to do this freelancer job. I worked as a call center and I also have a Facebook page. I can treat people very well and reply very fast as soon as I can thank you.
$15 USD in 25 days
0.0
0.0

Hello, I am interested in helping manage and respond to messages in your social media inbox. I am comfortable communicating with customers online and can provide friendly, clear, and professional replies while following your FAQ and brand voice guidelines. I understand the importance of quick response times and organized communication. I can monitor incoming messages during the agreed shift, respond promptly, and flag any conversations that require your follow-up. I am fluent in Indonesian and able to communicate in English when needed. I also type quickly and pay attention to grammar and clarity to ensure messages are easy to understand. At the end of each shift, I can provide a short recap highlighting important conversations or issues that may require your attention. Thank you for considering my proposal. I would be happy to support your social media communication.
$20 USD in 40 days
0.0
0.0

Hello, I’m ready to manage your social-media freelance channel with fast, friendly, and professional replies in Bahasa Indonesia (and English when needed). Using your FAQ and brand-voice guidelines, I’ll handle messages in real time, tag anything needing your attention, and provide end-of-day recaps. I guarantee quick responses, accurate communication, and no pending messages during my shift. Thank you for your consideration. Best regards, Temmy.
$15 USD in 40 days
0.0
0.0

Hi, My name is Hasan. I noticed you're looking for someone who can help keeping up with the direct messages that land in my social-media, what if you had a Virtual Assistant who manages your admin tasks effectively, keeps your projects on track, and delivers accurate research so you can focus on growing your business instead of managing daily operations? I’m an administrative support specialist with over four years of experience in the tourism and hospitality industry, backed by a strong background in administration and business operations. My goal is to help manage day-to-day tasks so you can save time and focus on your priorities. I’m proficient in tools like Google Sheets, Google Docs, Google Workspace, Microsoft Office, LinkedIn, Instagram, and more. I adapt quickly to any tools or platforms you use. I’d love to have a quick chat to discuss your project further and see if we’re a good fit! Thanks for your time and consideration All the best, Hasan
$17 USD in 40 days
0.0
0.0

Hello, I’m very interested in helping manage and respond to messages in your social media freelance channel. I’m comfortable working inside social media inboxes and can provide quick, friendly, and professional responses to potential customers and partners. I can follow your FAQ and brand voice guidelines carefully to ensure every reply is accurate and consistent. I type quickly and stay organized, which helps me maintain fast response times and keep conversations well managed during my shift. I can also provide a clear end-of-day summary highlighting important questions, issues, or conversations that require your attention. I’m committed to keeping response times low and ensuring no messages are left unanswered. I would be happy to start once you share the guidelines and shift details. Thank you.
$15 USD in 1 day
0.0
0.0

I can handle any situation,and quick response to customer service ,that's make me better than other.
$20 USD in 40 days
0.0
0.0

Hello, I’d be happy to assist you in securing funding for your food and beverage startup through a well-researched and compelling grant proposal. I have experience in crafting persuasive proposals that clearly present the business concept, funding requirements, and the potential impact of the project. I can help you develop a strong narrative that highlights your startup’s vision, market opportunity, and the benefits it can bring to the community and investors. My approach includes: • Researching suitable grant opportunities • Writing a clear and persuasive proposal • Structuring the business concept and funding needs effectively • Highlighting the social and economic impact of your startup I would love to learn more about your startup idea, target market, and the type of funding you are seeking so I can tailor the proposal accordingly. Looking forward to collaborating with you. Best regards
$20 USD in 40 days
0.0
0.0

Hello, I am interested in this project. I have good computer skills including data entry, Excel, and internet research. I am hardworking, reliable, and can complete tasks accurately and on time. I am ready to start immediately and will provide quality work.
$20 USD in 40 days
0.0
0.0

You can paste something like this (about 100 words) when bidding for the job: Writing Hello, I am interested in helping you manage your social media messages. I am reliable, organized, and comfortable handling daily conversations with customers or business partners. I understand the importance of replying quickly with a friendly and professional tone. I can carefully follow your FAQ and brand-voice guidelines to ensure every response is accurate and consistent. I am also good at managing inboxes, sorting messages, and tagging important queries for follow-up when needed. I am available regularly and ready to start immediately. My goal is to help keep your social media communication smooth, professional, and well organized every day. If you want, I can also: Make a better 100-word bid that gets more chances of being selected ⭐ Tell you what hourly USD you should enter to earn ₹500/hour.
$20 USD in 40 days
0.0
0.0

Good day! My name is Janine Sotto, a dedicated General Virtual Assistant with over 2 years of experience providing reliable administrative and operational support to growing businesses. I previously worked with a U.S.-based electrical service company where I helped streamline daily operations, manage communications, and support customer inquiries. I’m someone who values organization, clear communication, and getting things done efficiently. I enjoy helping business owners stay focused on their priorities while I take care of the details behind the scenes. Here are some of the key skills and experience I bring: • Email and inbox management • Calendar scheduling and appointment coordination • Administrative and back-office support • Customer support via email and live chat • Social media management and content scheduling • Content creation (graphics and written content) • Basic WordPress website creation and updates • Facebook Ads support • Online research and data organization • File sharing and collaboration using cloud tools • Invoicing and basic business support tasks I’m proactive, reliable, and always willing to learn new tools that help businesses grow. I would love the opportunity to contribute my skills and support your team. Thank you for your time and consideration. I look forward to hearing from you.
$20 USD in 40 days
0.0
0.0

Hello, I can help you reply to social media messages professionally and quickly. I have good English communication skills and I can respond politely to customers. I am reliable and available daily. I will make sure all messages are answered clearly and on time. Thank you.
$20 USD in 40 days
0.0
0.0

Hi, I’d be happy to help you manage and respond to messages in your social media freelance channel. I’m comfortable handling social inbox conversations with a friendly but professional tone, and I always make sure replies are clear, accurate, and aligned with the provided guidelines. I can monitor messages during the agreed shift, respond quickly, and provide a simple end-of-day recap so you can easily see any issues that need your attention. I’m fluent in Bahasa Indonesia and can also assist with occasional English conversations if needed. Quick question: which platform will the messages mainly come from (Instagram, TikTok, or another platform)? Best regards, Yassinta
$15 USD in 30 days
0.0
0.0

esey jobe Typing is the fundamental process of entering text into a computer, typewriter, or mobile device by pressing keys on a keyboard. It serves as a critical, high-speed alternative to handwriting, enabling efficient data entry, communication, and document creation. Mastering keyboarding requires proper technique, such as using the touch-typing method, where all ten fingers are utilized to hit keys without looking down.
$15.05 USD in 40 days
0.0
0.0

Hello, I am a dedicated and hardworking individual who is ready to deliver quality work on time. I have good communication and writing skills and I always focus on accuracy and client satisfaction. I am a quick learner and can easily understand project requirements. I will give my best effort to complete the task professionally and efficiently. I look forward to working with you and building a long-term professional relationship. Thank you.
$20 USD in 40 days
0.0
0.0

Daerah Khusus Ibukota Jakarta, Indonesia
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