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Telephone Customer Support Agent Needed

This project is for a part time customer support/sales telephone agent. The client is [url removed, login to view] The client needs someone to return phone calls from prospects. Usually the calls are pre-sale, when a client has asked for a phone call to explain the product or ask additional questions. The calls are very easy, usually just a few questions. Sometimes the customer simply wants to pay over the phone rather than online. Sometimes we have started an order for a client but they have not paid, and so you are calling to ask if they want to complete the order and pay. Most calls result in voicemail. This is not cold-calling, this is very easy work. The owner needs to focus more time on growing the business rather than making calls.

The right person for this job will be friendly and service-oriented. You need to have a good telephone or VOIP solution. You must have a perfect command of the American language, including slang and casual conversation. Slight accents are acceptable but you must be easy to understand. There are approximately one hour of calls per day, but this could increase as the client grows the business. You need to have access to IM software to communicate with other employees.

The client will pay a flat rate plus a bonus. Compensation could be based on per call, per hour, or weekly basis. Bonuses will be paid based on the productivity of the calls.

Skills: Accounting, Copywriting, Project Management, Telemarketing, Windows Desktop

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About the Employer:
( 45 reviews ) Nashville, United States

Project ID: #249089

26 freelancers are bidding on average $149 for this job

writethetalks826

Hi,please see PMB for my bid [url removed, login to view] you.

$150 USD in 7 days
(30 Reviews)
5.6
studiozplatoon

kindly check PMB for more details. thanks, regards

$250 USD in 0 days
(13 Reviews)
4.9
mabbittc

please read pm

$180 USD in 5 days
(18 Reviews)
4.5
leszo

Please check PMB.

$250 USD in 20 days
(1 Review)
3.1
FABIANMAURICIO

Hi, this is a generic bid but helps to have an idea of our company. We are very serious and take our clients very seriously we would like to have the chance to talk and learn more about your needs, and how we can fufil More

$250 USD in 30 days
(3 Reviews)
3.1
mango953

I am ready to start. I Live in Costa Rica but have a USA phone line here.

$250 USD in 30 days
(3 Reviews)
2.3
rheinhart

please view my [url removed, login to view]

$250 USD in 30 days
(3 Reviews)
1.5
vikram280

Hi, We [url removed, login to view] Solution is a call center based its operations in [url removed, login to view] would be interested to execute the [url removed, login to view] refer PMB for further details. Thanks! Regards, Vikram K

$180 USD in 7 days
(1 Review)
1.0
rajubharadan

we r a ISO 9001 contact center from india its one`of its [url removed, login to view] one `of a premier [url removed, login to view] we`have an employee which is morethan [url removed, login to view] earlier projects AT&T,sprint mobiles,[url removed, login to view] details pm me

$30 USD in 1 day
(1 Review)
1.0
qtmaria

Hi. Please check PMB for details. Thanks

$30 USD in 1 day
(0 Reviews)
0.0
supbiz

Hi, Would prove my best if given a chance. Expereinced in BPO for 2 yrs. Worked with B2B credit collections US process for 2 yeras. Have good knowledge of Invoicing, Entering & releasing orders & Resolving Dispu More

$150 USD in 5 days
(0 Reviews)
0.0
marcusm

I am a Prince2 Practitioner Certified project manager. I have worked at the highest levels worldwide in blue chip companies and have an excellent sales and telephone manner. I have now started my own IT consultancy bu More

$179 USD in 0 days
(0 Reviews)
0.0
namith25

Hi, Please check PMB for details.

$100 USD in 10 days
(0 Reviews)
0.0
stillmoneyinc

Good evening. My name is Chasity Cliborne, and I am the Executive Assistant at SMI Administrative Services. I have over 7 years experience as a professional administrative assistant, including providing services to a C More

$50 USD in 5 days
(0 Reviews)
0.0
opmsol

Hi, We have been working on similar projects earlier providing personal assistant, inbound customer service, telemarketing, research from individual website owners to major US companies and hospitals and have the re More

$150 USD in 1 day
(0 Reviews)
0.0
RAJESH19724

i will do the work in time

$235 USD in 0 days
(0 Reviews)
0.0
watchdoctor

We are a U.S based sales organization with offices in 4 U.S markets. We use only experienced sales people working from our offices. They all speak Excellent English, and can close sales. We have experience in market More

$200 USD in 15 days
(0 Reviews)
0.0
timrogers

Hello! We are one of the largest oldest & one of the most reputed INTERNATIONAL B.P.O. which includes a specialty center as a part of it with the best infrastructure already set up. We operate a customer contact cen More

$55 USD in 3 days
(0 Reviews)
0.0
SWKHOSTING

Ready to go full or part time. Also able for web live chat as well.

$100 USD in 1 day
(0 Reviews)
0.0
jrich557

Several years of experience in outbound and customer service, JR Marketing can provide exactly what your looking for. Please see PM.

$100 USD in 7 days
(0 Reviews)
0.0