Test Customer Support/ Customer Service quality of web hosting company and write honest review
The test performed via minimum two methods for a web hosting company:
(1) Live Chat (If any)
(2) Support Ticket (If any)
(3) Email (If Any)
(4) Forum (If Any)
- Each Web hosting company being tested twice using different method above
- You need to ask some questions prepared by me to them
- See how fast they response
- See if the staff is supportive
- Screenshot the evidence of testing, LiveChat Screenshot, email screenshot etc...
- Each test needs to have minimum one screenshot
- You must be passion enough to wait for their reply, some may take up to few days to complete the experiment and testing
Write minimum 150 words based on each test, total two tests for one web hosting company (Total 300 words for each web hosting company as test twice using different methods)
- Write honest review based on the QUALITY of support they provide to you (With screenshot as evidence, time they response, etc)
- If support is not good, write the review based on the truth
- If support is good, also write the review based on the truth
- Good Grammar
- Excellent English
- Use First Person Tone in writing to describe your experience with them
I pay maximum $4 for two tests (One web hosting company)
How much web hosting company are you expecting from us?
Answer: Around 100 or more
So total you can expect to earn up to $400 for testing 100 web hosting company (200 tests total) and write the reviews. (Depend on your bid)
When to complete all tests?
No hard limit, but expect you to complete as soon as possible
* Looking for long term relationship
* Need you to do a test on one web hosting company and write the review before I award this project to you. If you can do it well, I will award it to you.
* Only serious freelancer
* Lastly, write "Noted" in your proposal if you finish reading this project details.
22 freelancers are bidding on average $340 for this job
Kindly PM me more detials. 'll submit a sample first and then I'll start. I thing the task will be completed within 10 days. Looking forward to your response.
I manages a team of 30 agents on the operations support team at DoorDash. I created a QA process to ensure they were properly trained and continued to provide excellent customer support.