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Live Chat Agent for SaaS Provider (No Phone Calls) -- (Long Term Only)

**We are ONLY looking for someone that wants job stability and wants to commit to working with us for the next 2+ years instead of spending each day looking for a new job. If you are the type of freelancer that is distracted by better paying one-time projects, do not bid on this. We want to commit to you and we want you to commit to us.**

We are a SaaS provider and we are looking for someone to help other agents work Live Chat. We provide project management software to companies. Even though you are only typing, your English and grammar and punctuation must be above average. Meaning, the customer should not think, "Does this person not speak English?"

All support will be online. No voice conversations will take place.

The winning bid will start in the $2-$3 range so only bid on the higher end if you have knowledge in the industry. Raises will be provided as you become more experienced and valuable to the company.

Hours worked will be 9AM EST - 5/6/7PM EST, Monday - Friday.

We are ONLY looking for long-term commitments. If you are the type of people that likes to hop from one job to the next, continue your search as we are not interested.

Our customers are construction contractors. When you reply, tell me if you have any knowledge in the industry or not. This will not disqualify you as long as you are willing to learn.

REQUIRED

--You must be self motivated and not someone who has to be reminded multiple times to complete tasks.

--You need to be a problem solver. Someone who can help a customer find a solution or if there is a bug, help us identify it so that it can be fixed.

--You need to be reliable. If you cannot work the scheduled hours above, move on to another opportunity. If you are 'sick' often or find reasons to be late or need to miss work, move on.

--You need to have a stable internet connection so that you are not dropping chats.

Still with me?

If you are looking for a stable opportunity with a growing online company while being able to work from home, please consider us. Do not overbid yourself.

The person must also be detail orientated. If this is you, be sure to mention if you have construction knowledge or not. If you fail to mention then then I will know you are not detail oriented and your bid will be flagged.

Pay is every two weeks on Tuesday.

I need to make sure you are detail oriented so when you reply, you MUST tell me which of these you have experience with in order to be considered for this position.

-Live Chat

-Zoho CRM

-QuickBooks

-SaaS Support

-Management

-Construction Industry

-No Experience, but willing to learn

If you have questions, go ahead and ask and I'll add the necessary updates to the listing to clear any doubts.

Skills: Customer Service, Customer Support, Data Entry, Technical Support, Virtual Assistant

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About the Employer:
( 57 reviews ) Lexington, United States

Project ID: #24146199

66 freelancers are bidding on average $3/hour for this job

topchoicenetwork

Hello Sir, In total how many Live Chats agents are you looking for? We're a team of Live Chat agents, providing 24X7 Live Chat support to multiple companies in New York and California. We will provide quality and i More

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bpo0995

Hi We are a customer service company offering live chat service for 24/7. We provide both software and agents however you can use your own software if you like. Our agents have great English writing skills as well as More

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6.6
Excelentt

I have 10 years of experience. I have worked with Live Chat, Zoho, SaaS support and micromanagement. Kindly share more details about your business. Looking forward to your message on chat.

$3 USD / hour
(76 Reviews)
6.7
Bhawnakul9

Hi , I've carefully checked your requirements and really interested about Your project:-Live Chat Agent for SaaS Provider (No Phone Calls) -- (Long Term Only).I am ready and use to with 9AM EST - 5/6/7PM EST, Monday - More

$3 USD / hour
(137 Reviews)
6.4
SamriddhiPS

Hi, Thank you for a clear alert. I understand the requirements here. I assure you that I am detail oriented and have nearly 10 years of project management experience. I am very good in handling projects and have mana More

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(23 Reviews)
6.1
nazmulcb

I need a permanent job like this. I am an honest and hard worker So I will be the best option to do. Thanks

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6.0
KuldeepGera

Hello, I have read the project description and understood it. I would like to ask about the average number of chats that are coming our way, to identify if it would be on time-sharing support or dedicated support. A More

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5.1
mohamedBJ

Hi I am an experienced customer service agent and can start right away. Hope you will consider my application. Looking forward to working with you.

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4.7
Charlton2011

Hi, I have read your project description thoroughly and I am interested in working with you on a long term basis where I can put my knowledge towards the growth of your organization. Currently, I do not have any know More

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eriasimba

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malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and cr More

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jeheazu

Hello, I am applying for the position of an assistant in your company. I believe I have necessary skills required for the position.I am an experienced virtual assistant with over 2 years experience in customer support More

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mdmridha

Hi there, This is Muntasir from Bangladesh. Working as a customer service representative for 5 years and in freelancer.com working for 8 years. I am really interested in long term stable projects. It's not about proj More

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Touhid3331

Hello Sir, I have read all the things, you have written for your job requirement. I need job stability and wants to commit to working with you for the next 2+ years. And the last thing you written that "You MUST tell More

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arvindsai1992

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smith1989

Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 9 years now where I hav More

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officeassistant7

Hello, I am quite interested in your job. I am pretty confident I can do it for you. Let me explain my experience. I’m working here on Freelancer.com under the administrative support category on a part-time basis. I h More

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kimberlyannkala

I AM A JILL OF ALL TRADES being a online has been a routine for me for the past 3 years.  I can guarantee an efficient and quality work. I am a self starter and can work with less supervision. I have handled differ More

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sunnylalwani

Hi hope you are doing well, I am detail-oriented and looking for some stable remote work and I think this is one the best opportunity for me. I don't have construction knowledge but I am sure I will learn it asap and More

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