**We are ONLY looking for someone that wants job stability and wants to commit to working with us for the next 2+ years instead of spending each day looking for a new job. If you are the type of freelancer that is distracted by better paying one-time projects, do not bid on this. We want to commit to you and we want you to commit to us.**
We are a SaaS provider and we are looking for someone to help other agents work Live Chat. We provide project management software to companies. Even though you are only typing, your English and grammar and punctuation must be above average. Meaning, the customer should not think, "Does this person not speak English?"
All support will be online. No voice conversations will take place.
The winning bid will start in the $2-$3 range so only bid on the higher end if you have knowledge in the industry. Raises will be provided as you become more experienced and valuable to the company.
Hours worked will be 9AM EST - 5/6/7PM EST, Monday - Friday.
We are ONLY looking for long-term commitments. If you are the type of people that likes to hop from one job to the next, continue your search as we are not interested.
Our customers are construction contractors. When you reply, tell me if you have any knowledge in the industry or not. This will not disqualify you as long as you are willing to learn.
--You must be self motivated and not someone who has to be reminded multiple times to complete tasks.
--You need to be a problem solver. Someone who can help a customer find a solution or if there is a bug, help us identify it so that it can be fixed.
--You need to be reliable. If you cannot work the scheduled hours above, move on to another opportunity. If you are 'sick' often or find reasons to be late or need to miss work, move on.
--You need to have a stable internet connection so that you are not dropping chats.
Still with me?
If you are looking for a stable opportunity with a growing online company while being able to work from home, please consider us. Do not overbid yourself.
The person must also be detail orientated. If this is you, be sure to mention if you have construction knowledge or not. If you fail to mention then then I will know you are not detail oriented and your bid will be flagged.
Pay is every two weeks on Tuesday.
I need to make sure you are detail oriented so when you reply, you MUST tell me which of these you have experience with in order to be considered for this position.
-No Experience, but willing to learn
If you have questions, go ahead and ask and I'll add the necessary updates to the listing to clear any doubts.
66 freelancers are bidding on average $3/hour for this job
I have 10 years of experience. I have worked with Live Chat, Zoho, SaaS support and micromanagement. Kindly share more details about your business. Looking forward to your message on chat.