In Progress

Virtual customer services

• Deal directly with customers / Tasker either by telephone, Skype or through CRM Bitrix24 communication channel.

• Respond promptly to customer / Tasker inquiries.

• Handle and resolve customers / Taskers complaints.

• Evaluate all relevant information to handle service inquiries.

• Perform Taskers Onboarding process by conducting a background check, verification of submitted documents, skype interview and provide help for the onboarding process.

• Direct contact with Tasker through telephone, chat, and email by provided leads by the operations team.

• Create ideas to participate in a social media campaign for Customers and Taskers.

• Maintain social media accounts for the promotions of the company.

• Look after Admin panel to check day to day activities

• Post all activities on Bitrix24 Activities stream.

• Communicate and coordinate with other team members and management.

• Provide feedback on the efficiency of the customer service process.

• feedback on a daily basis and report to the management.

Skills: Customer Service, English (US), Telemarketing, CRM, Customer Support

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About the Employer:
( 0 reviews ) Brampton, Canada

Project ID: #20394654

Awarded to:

vw8308680vw

Dear Hiring Manager, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service More

$4 CAD / hour
(1 Review)
0.4

26 freelancers are bidding on average $6/hour for this job

hebathomas

Dear potential client I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable person for the job because I understand that More

$8 CAD / hour
(19 Reviews)
5.6
tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon re More

$4 CAD / hour
(2 Reviews)
4.6
ginne24

Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I woul More

$6 CAD / hour
(10 Reviews)
3.9
leonbis1991

Dear hiring manager I have gone through your project details and I am interested in it, because I have been doing Bookkeeping, web research, skip tracing, lead generation and cold calling & appointment setting for Rea More

$5 CAD / hour
(3 Reviews)
3.5
Aishoo15

Voice sample [login to view URL] Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 5 years experienced Virtual Administrative A More

$7 CAD / hour
(7 Reviews)
3.1
mpiredigital

Hello I am already using Bitrix24 for my own business. I am a web designer practicing cold outbound calls with Skype. I was a call center agent for seven months and would like to find an interesting project to work on More

$8 CAD / hour
(0 Reviews)
0.0
deefonky

Dear Team, See my profile for my experiences in customer service so far. I look forward to hearing from you. Best regards, Edgar

$5 CAD / hour
(0 Reviews)
0.0
prashantporwal89

Hello, we are 6 year old company dealing in BPO , IT and Non IT , we have team who is in to hard core sale , we are in USA market since 6 years , delivered many project ,lets connect to discuss about the product , we More

$5 CAD / hour
(0 Reviews)
0.0
rowe7980

I am an energetic and motivated individual who works hard to meet targets. I have excellent communication skills and enjoy working as part of a team. I realise the importance of developing strong working relationships More

$8 CAD / hour
(0 Reviews)
0.0
SheerazButt

I have done my MBA from Szabist in Marketing and did my BBA (H) from College of Business Management and got professional training from Lahore University of Management sciences, I have professional expertise of 10 years More

$6 CAD / hour
(0 Reviews)
0.0
joesiervo

Greetings! I have extensive expertise in customer handling in my previous work at JP Morgan Chase Bank and Qatar Telecoms. I handled service-related transactions and concerns as Escalation Banker and Customer Service More

$5 CAD / hour
(0 Reviews)
0.0
medeLorD

We currently own [login to view URL] and we cater outsourcing for all kinds of accounts that needs call center services. We current have 8k employees and we are still looking forward to acquire more. If you More

$5 CAD / hour
(0 Reviews)
0.0
rheenaobtm19

Hi there! I understand you're looking for a qualified candidate for Customer Service / Virtual Support. We do have an existing team of Inbound agents that you can share with other clients if your call / email / chat vo More

$5 CAD / hour
(0 Reviews)
0.0
segunwrites

I read the job description and employee requirements. I can confidently tell you that I am very organized, proactive and diligent. Also, I possess great English language skills (verbal and written) and I will fit perfe More

$8 CAD / hour
(0 Reviews)
0.0
kayanilarosh

I can speak fluent English and satisfy customer support executive. I have worked in dubai airports as well.

$4 CAD / hour
(0 Reviews)
0.0
sebapaulraj

Hi, We are a startup IT company based on Chennai, we are actively looking to set up a call center team and establish call center skills. We already have an experienced team who works for 24/7 support project. So, it wi More

$10 CAD / hour
(0 Reviews)
0.0
nebti27

Hi, i am Meriem, i am interested to this position. I am a multi skilled project manager with 3 years experience and a proven track record in achieving targeted goals within the company. I think that i have all the skil More

$5 CAD / hour
(0 Reviews)
0.0
anupsharma1316

Hi Am new to freelancer, experience of 5+ Years worked under Seniors. I was hopping to do a free gig in exchange for a good review. If you're satisfied with my work. I do all my projects with well establish industry s More

$2 CAD / hour
(0 Reviews)
0.0
salmanrubbani14

Hello, Salman here, i have got your job post i am interested to do this job. waiting for your kind response to me. Thank you

$5 CAD / hour
(0 Reviews)
0.0
skahsanarifus

Hello Sir, I am very much interested in your project and I am 100% confident to complete this job or project accurately in time because I have done some same project in past. Please ignore the proposed bid amount and More

$5 CAD / hour
(0 Reviews)
0.0