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I run a WhatsApp line that fields daily questions about our products, and I need help keeping responses quick, polite, and consistent with the information we provide. Your core responsibility will be to give accurate product details—no sales closing or complaint handling—just clear, friendly answers that follow the script and price list I supply. What the work looks like • Log in to our dedicated WhatsApp number for 4–6 hours each day. • Reply to every incoming message using the approved template and wording. • Update a simple log so I can see how many chats you handled and any follow-ups needed. Tools & resources • WhatsApp only—no extra software. • A stable internet connection and fast, tidy Indonesian typing are essential. • You will receive a step-by-step guide, product catalog, and ready-to-use message snippets before your first shift. Success criteria • All questions answered within the agreed response time. • Information matches the official guide 100 %. • Daily chat summary sent at the end of each shift. If you’re organised, enjoy structured communication, and can start soon, this role should be a great fit.
Project ID: 40532904
9 proposals
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Active 5 hours ago
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9 freelancers are bidding on average $116 USD for this job

Hello sir, As a corporate secretary for 11 years i believe my skill will be suitable for your project. I've been doing several task related to customer service and i am sure i will give my best to get your project done. Please kindly consider my offering, i'm ready for trial and negotiate. Thank you and have a good day.
$30 USD in 7 days
4.7
4.7

Hi there, I see you're looking for someone to handle your WhatsApp inquiries about your products, ensuring that responses are quick, polite, and accurate. With 4+ years of experience in customer support, I’m well-equipped to provide clear and friendly answers based on your provided scripts and price lists. My approach would involve logging in daily, responding promptly to messages while following your guidelines closely, and keeping a concise log of interactions for your review. I appreciate the structured communication you’re aiming for, and I thrive in organized environments. I’m confident that my typing skills and attention to detail will help maintain the consistency you need. What types of questions do you find come up most frequently? Best regards, Arslan Shahid
$30 USD in 3 days
2.8
2.8

Fast response times mean very little if the information is inconsistent. Your goal is clear to keep every WhatsApp reply accurate, friendly, and fully aligned with your product guide while maintaining a smooth experience for every customer. The daily workflow you outlined is straightforward and can be handled with consistency by responding to every message using your approved templates, following the price list and product catalog exactly, and keeping a clear log of completed chats and any follow ups that require attention. At the end of each shift, you will have an organized summary showing chat volume and outstanding items, making it easy to track performance and maintain your response standards. One quick question. What is your expected response time for incoming messages during each shift, and when are you looking for someone to start?
$111 USD in 7 days
2.8
2.8

Greetings. I would like to join this project; I possess the necessary skills, am dedicated and efficient, and have experience managing accounts and client portfolios, along with excellent customer service skills.
$140 USD in 7 days
0.0
0.0

Hello, I believe I am a good fit for this position because I am organized, reliable, and able to respond to customer inquiries clearly and professionally. I can follow instructions carefully, use the provided scripts, and maintain accurate records of conversations. I am committed to meeting response-time requirements and ensuring smooth communication with customers. I am ready to start immediately and work the required hours consistently. In addition to being attentive to details and accurate in my work, I have the crucial typing skills you mentioned as well as a stable internet connection that ensures I can be present and responsive throughout my shifts. I've also developed a talent for mastering new systems, which will be valuable for getting up to speed on your WhatsApp set up quickly. As someone who values feedback, I assure you that I will continuously be looking for ways to refine my work. For example, given that this role requires the usage of templates and scripted responses, communication consistency is paramount and I would welcome any suggestions or modifications to improve the quality of our conversations. In conclusion, my passion for structured communication combined with my strong data entry and processing skills makes me an excellent candidate for this position. Together, we can ensure smoot
$140 USD in 7 days
0.0
0.0

AFTER READING THROUGH YOUR PROJECT, I UNDERSTAND WHAT YOU'RE LOOKING FOR. I have experience handling similar tasks and enjoy structured communication challenges. This project aligns well with my strengths in providing accurate and friendly responses promptly. Refocusing on your project, you're not just looking for someone to manage WhatsApp inquiries but to ensure quick, polite, and consistent responses based on provided information. I would approach this by dedicating 4–6 hours daily to respond using approved templates, updating a log for follow-ups, and ensuring all details align with the provided script. Reliability, clear communication, and a focus on delivering accurate responses are my priorities. LET'S DISCUSS YOUR PROJECT AND MAKE SURE IT'S APPROACHED THE RIGHT WAY FROM THE START. Kind Regards, Ethan
$100 USD in 8 days
0.0
0.0

As an experienced data entry specialist with over a decade in the field, I bring extensive skills that align perfectly with your project needs. Accuracy and efficiency are my fortes and I thrive on structured tasks that require meticulous attention to detail. My track record of 100% data accuracy reflects my commitment to providing the most reliable information possible. In addition to my data entry expertise, I’ve also acquired strong skills in financial management and analysis. This background has honed my ability to process complex information and provide clear, concise responses—essential qualities for the kind of work you've described. With proficiency in Word processing and Excel, I can comfortably use your provided templates, update logs efficiently and ensure all conversations are correctly documented. Furthermore, working with tools such as QuickBooks and Sage has allowed me to develop strategies for enhancing efficiency and maintaining robust financial records - exactly what you need for managing your WhatsApp line. Coupled with my proven organizational skills, this makes me a prime candidate for ensuring not only speedy replies but also comprehensive tracking to cover any follow-up queries. Ultimately, I value continuous improvement and see this as an opportunity for us to streamline more processes toward success for your business. I understand the importance of a consistent customer experience and I am committed to carrying out this task with top accuracy.
$120 USD in 5 days
0.0
0.0

Bogor, Indonesia
Member since Jun 23, 2026
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