Chat Support Specialist
€2-6 EUR / hour
We are seeking a highly motivated and customer-oriented Chat Support Specialist to join our team. As a Chat Support Specialist, you will be responsible for providing exceptional customer service and support through chat platforms. Your main role will be to assist customers with their inquiries, resolve any issues they may have, and ensure their overall satisfaction.
Engage with potential customers through chat platforms, initiating conversations and building rapport.
Understand customer needs and recommend appropriate content solutions to meet their requirements.
Effectively communicate pricing and promotional offers to drive sales.
Utilize persuasive sales techniques to overcome objections and close sales.
Maintain a high level of product knowledge to confidently address customer inquiries and provide accurate information.
Meet or exceed monthly sales targets and key performance indicators (KPIs) set by the company.
Previous experience in sales, preferably in a chat or messaging environment.
Excellent written communication skills with a persuasive and engaging writing style.
Strong interpersonal skills and the ability to build relationships with customers.
Results-oriented with a proven track record of meeting or exceeding sales targets.
Self-motivated and able to work independently, while also being a team player.
Ability to work in a fast-paced and dynamic environment.
Flexibility to work varying shifts, including evenings and weekends.
We offer a competitive salary and benefits package. If you are passionate about providing exceptional customer service and enjoy working in a chat support environment, we would love to hear from you. Apply today with your resume and a cover letter explaining why you would be a great fit for this role.
Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.
Project ID: #37502026
About the project
86 freelancers are bidding on average €5/hour for this job
I am confident that my unique blend of skills, experiences, and passion align perfectly with the requirements of the role, making me the best candidate for this position.
I am the best person to do this because I previously worked as a moderator and also worked as a call center for telecommunications companies and restaurants.
Hii I would like to work with you and help with your project I have 2 bussiness which gave me the ability to know how to deal with clients via chat, in a friendly and efficient way. I have full time availability