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Customer Service / Product Specialist

$8-15 AUD / hour

Closed
Posted almost 2 years ago

$8-15 AUD / hour

We are hiring for a full-time role at our large Australian consulting company Health Care Providers Association. Health Care Providers Association are looking to provide a 38 hour a week fixed contract to those who have experience in providing customer support and product delivery. The candidates will be responsible for the product delivery for our Family Day Care Product and Immunisation Product. This includes support throughout the Product’s Lifecycle, including: - Gathering and prioritizing product and customer requirements - Application completion and submission - Product processes/ system processes - Customer Support and Management It is a requirement to have good communication and grammar skills. - You will be provided all of the training. - Long term contract (1-3+ years if suitable) - Learn a whole range of new skills
Project ID: 34011064

About the project

67 proposals
Remote project
Active 2 yrs ago

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67 freelancers are bidding on average $11 AUD/hour for this job
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Hello, I am a manager of a small but dedicated team. I would like to discuss how our services would benefit your company. Our company started in 2006. Due to demand since then, we have continued growth year after year. Our hand-picked members are experienced, call-center agents. We also have dedicated account managers to ensure we can effectively train new staff and scale as required. We always bring our best and it shows! We strive to make a significant positive impact on every client. We have been serving clients from USA, UK, UAE, Singapore, New Zealand and Australia. We have a diverse team and as such we have highly sought after expertise in such areas as Customer service, Sales, and Lead Generation. We also have many general purpose virtual assistants that can handle anything from research to setting up appointments to marketing and sales tasks. We would be happy to have a dedicated manager to ensure that you achieve what you are seeking. Sincerely, Sonu S. Subedi
$8 AUD in 40 days
5.0 (2 reviews)
4.0
4.0
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Hello, I would like to express my interest in this position. I have more than four years of remote Cusomer support experience, I am ardent in verbal and written English communication, and I am a quick and willing learner. I would consider it a great honor to be part of your team. Sincerely, Jemillah
$9 AUD in 40 days
5.0 (2 reviews)
1.9
1.9
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Hi, I am writing to express my interest in your job posted. I graduated from Foreign Trade University in Viet Nam, majoring in International Business. Also, I have one year experience of customer support in a logistics company, I was responsible for contacting with customer and processing their booking, keeping track their delivery from loading point to unloading point. I saw your job and I think it could fit to my knowledge and experience. Please inbox me for better discussion. I am also available for online interview. Hope to receive your respond soon. Thank you!
$8 AUD in 40 days
5.0 (1 review)
0.6
0.6
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I am a Flexible person where I can manage to adjust with the different nationalities and willing to embraced them. Being a hospitality is one of our main character ,so we have to give a hand to those who are in need. lively enough to talk with the person so we could build a great communication. I think that innovation and creativity are an important part of success. I would be so excited to be a part of that innovation here. Not only the innovativeness of the company attract me, but also the way they treat their employees.
$12 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello. I am interested with the job post. I am a fast learner, detail oriented and trustworthy. I commit to my job and I can provide quality work. I have good communication skills. Hourly rates are negotiable and I can work full time. Hoping to hear from you soon. Thank you
$11 AUD in 40 days
0.0 (0 reviews)
0.0
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HI! I am a professional non voice customer support representative with more than 2 years of experience. I have worked with a team of professionals who supported one of the largest TelCo company based in the US, and provided assistance to their customers via their non voice channels. I specialize in sales and service, and believe I have the right skill set to help you in providing assistance and caring for your customers. I'm willing to work full time, and I am also willing to learn more skills and be trained in order to be the right person for the job. Please feel free to send me a message so we can further discuss my work background and skills.
$8 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hey there! I'm writing to inquire about the opening for Customer Service / Product Specialist. I offer seven years of experience in providing assistance with customers which makes me a strong candidate for this opening. I'd welcome the opportunity to speak with you if you feel I'd be a strong candidate for this or any position in your organization. We can book a quick call via zoom to know me more and my experience. Your next reliable customer service, Jayzar
$10 AUD in 40 days
0.0 (0 reviews)
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0.0
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I am a vibrant, hardworking, ambitious and industrious team player who is dedicated to her work and open to new experiences. I possess excellent customer service, organizational, analytical, and communication skills, and the confidence to work on my own initiative. With over five years’ worth of valuable experience within the administrative and customer service industry, I believe I have the necessary skills to provide quality service wherever I may be afforded the opportunity
$15 AUD in 38 days
0.0 (0 reviews)
0.0
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I have a total of 6 years work experience as a VIRTUAL ASSISTANT and CUSTOMER CARE REPRESENTATIVE and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the PHONE, EMAILS and ADMINISTRATIVE task. . In my previous role I used set appointments for real estate agency over zoom, calls and emails. I handle objections well and I can resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.
$12 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Been in the industry for 3 years. Rest assured that quality will be delivered. Will always be willing to learn the product to provide a great service and product experience
$15 AUD in 35 days
0.0 (0 reviews)
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Hi, Though I never have experience in this website, in daily life I used to work as personal assistant (can provide you linkedin profile), so the job will be suitable for me. Thanks
$12 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Future Client, I found your advertisement for the Customer Service vacancy and am very interested in the position. My experience in management or customer service and ability to adapt easily in all changes and be the very best employee you would ever had which will make me the perfect candidate for the job. I know my skill set and industry knowledge will be invaluable to your company. I am most impressed by the structure and processes of your company and have some great ideas of my own to contribute. When I worked on Concentrix, I managed to be the top customer service by making sure that all the service needed by the client will be provided. In my role as Customer Service, I was promoted as the Team Leader of our team to help other customer service do their best and discover their potential everyday. Most recently I attended is the Real Estate Virtual Assistant Training that helped me sharpen my skills on managing daily task and interaction with different clients. I have attached my resume and If you like my ideas, I have many more I would like to discuss with you. Sincerely, Joe Arsolon
$8 AUD in 40 days
0.0 (0 reviews)
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hello, I would like to take the offer and start immediately , I am Ukrainian , currently living in Poland , have been working in customer support service for last 5 years , I have all the skills and experience listed in the job description, I am able to learn fast and memorize quite amount of information, looking forward to hear from you.
$12 AUD in 40 days
0.0 (0 reviews)
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Hello, I am a talented and reliable customer support person. I have generally 5 years of experience in customer service/support and 3 years experience in office administrative assistant. Permit me to give your customers outstanding support and provide product support from beginning to end. I'm very fluent in English and available to work 38+ hours per week. However, my knowledge of softwares for virtual assistance and customer support is something that will interest you. Message me let's talk about this project and get started immediately Thanks Judith
$12 AUD in 40 days
0.0 (0 reviews)
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Dear Hiring Manager, I was pleased to encounter your advertisement for a Customer Support position. I am confident that my experience working in consumer affairs, customer service, and account maintenance will be an asset to your organization. Throughout my experience, I have gained valuable insight and a solid understanding of the importance of this role in an organization. My listening, communication, and mediation skills have been critical on more than one occasion. I have worked with customers to maintain relationships, facilitate correspondence, and resolve disputes and issues. The approach I take to dealing with conflict is unique in that I combine listening with negotiation to understand the customer’s perspective. Acknowledgement must always come before anything. I am someone who is patient, professional, and able to learn quickly even with less supervision. I am the person you are looking for and can demonstrate these skills in the way I will care for your customers. Because I am reliable and punctual, you can always count on me to show up on time and remain dependable throughout my shift. I look forward to speaking with you about this exciting opportunity. Thank you for your time. Sincerely, Vanessa Camoro
$10 AUD in 40 days
0.0 (0 reviews)
0.0
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Hello, I have great interest to work with you, I manage a One stop-shop Outsourcing Company based in the Philippines and we have outstanding service in Customer Service & Technical Support focusing to grow our clients startup business. We also offer Appointment Setting, Sales, Lead Generation, Telemarketing, Virtual assistant, Technical Support, Data Entry and Back Support and many outsourcing services. We have a huge operations for Customer service & Technical Support for ecommerce, order-line, billing, retention and etc. Also most of clients have been pretty much happy as a result of our highly calibrated employees that have 5 to 10 years of mixed experience that makes them suitable for multi-tasking virtual assistant. We have outstanding service follow Customer Service Support with the following VOIP and VICIdialer support -Account Management -Ticket Support -Troubleshooting Concierge Mobile application -Order line -Online Booking -Marketing ecommerce -Order line -Billing for Existing customers in Saas industry -Helping out with customer inquiries -Process refunds cancellation -Retention -many more Travel booking -answering inqueries -Booking travels and hotels for customers -Processing Refunds and cancelation -Dispatching Cleaning and other services -many more
$8 AUD in 40 days
0.0 (0 reviews)
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Hi! Reading this job post made me feel happy and excited. I have worked as a customer service representative for healthcare account in the US. If you hire me, I can guarantee giving customer service satisfactory and help your company knows by my amazing service. I'd love to be hired and be trained by you. Let's get this project started! Best, Jillian Rose Rosales Ortiz.
$8 AUD in 40 days
0.0 (0 reviews)
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• I have a degree in BS Nursing, • Worked as a customer service and sales for 11 years for an Australian company remotely. • I work as a customer service rep. for Wellcare USA ( health insurance company ) • Familiar about the Australian clients and culture.
$11.10 AUD in 40 days
0.0 (0 reviews)
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Hello recruiter, Thank you for the opportunity to apply for the role of a Customer Care Representative in your company. As a Virtual Assistant and Customer Experience Specialist with over 2 years experience each. During my first few months as a customer service representative, I responded to high volume of incoming and outgoing calls. I also sent out 100-150 cold messages and Emails on a daily basis thereby, utilizing my listening and communication skills to identify customer problems, needs and opportunities and also address customer inquiries, concerns and complaints by providing solutions and alternatives and follow up to ensure customer satisfaction. I also Managed professional and personal scheduling, including agendas, Email, calls, travel arrangements, as well as management of content and flow of information to senior executives. I am a woman (female) who is proficient in the use of Microsoft Word and Excel and I am readily available to start working with you immediately with the availability of 40hrs per week during any time zone. I am familiar with using both CRM tools and internal communication tools like Zendesk, Freshdesk, Helpscout, Google chat, Slack, Teams, etc. I would appreciate the opportunity to contribute to your company's tremendous success. I am confident that in me you will find a reliable self and goal driven customer-centric asset with a knack for improving processes. Please feel free to reach out to me for further enquiries. Best regards, Ozy.
$12 AUD in 40 days
0.0 (0 reviews)
0.0
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I have been a customer service representative for more than 2 years now. I am confident that I am an ideal candidate for the position. I can help you provide great customer service by actively listening to customers concern, responding quickly, resolve customer concerns and do extra mile. By doing this you will create customers that are committed to you and your product. But of course, for us to achieve that goal I will also need your guidance. If you think I am good a good fit for the job, please feel free to send me a message.
$8 AUD in 40 days
0.0 (0 reviews)
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About the client

Flag of AUSTRALIA
Melbourne, Australia
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Member since Jun 20, 2022

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