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Customer Support Agent -- 3

We are small business based in both Australia and Malaysia that provides education consulting and career guidance for students or clients in Melbourne, Australia. We currently have a mobile-App based platform that also includes a website version that is set to be a large search engine where users can find educational courses and jobs world-wide.

We are now looking to hire people who have extensive experience providing customer support or advice online to clients in English-speaking countries, especially Australia for a role that primarily involves education consulting and career guidance for students and job seekers. You need to have a high level of English proficiency to qualify for this job to work with Australian clients in Melbourne

WHAT NEEDS TO BE DONE:

To provide users education/career guidance with the use of the search engines' data and tools primarily being the chat box feature as well as facilitating any school and job applications when needed.

This is intended to be a part-time/freelance job that pays on a weekly basis where you can work from home within a span of hours on a rotating roster between 9am to 4pm, 5pm to 12am, 1am to 8am Australian time. Hence, this job is also suitable for those who live in other countries with time differences that are best suit to accommodate the night shift in Australia such as New Zealand, India, Indonesia, etc.

Skills: Customer Support, Virtual Assistant, Web Search, Typing, Documentation

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About the Employer:
( 26 reviews ) Avondale Heights, Australia

Project ID: #27858446

76 freelancers are bidding on average $91 for this job

bpo0995

Hi I am always excited to take the roles of customer service and have passion for them. I have handled customer service for many companies based in Canada, US, Europe and Australia over a time span of 7 years. I have More

$70 AUD in 7 days
(3 Reviews)
6.6
JC80

Hello I am Mousumi, I read the details of your project. I believe I can be the online assistant you are searching for. I have done work like this before and can do your project without minimum supervision. I can start More

$70 AUD in 5 days
(6 Reviews)
5.8
(8 Reviews)
5.4
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and cr More

$75 AUD in 7 days
(18 Reviews)
4.7
hasinashafad

Dear Client, In response to your recent job posting inFreelancer, I would like to apply for the customer support position. After reading your job requirements, I am certain that I’ll be a valuable addition to accompl More

$72 AUD in 1 day
(5 Reviews)
4.4
alizsardi

Hello I am Aliz from Romania a computer teacher with good English so I can help with your project.

$75 AUD in 7 days
(2 Reviews)
2.7
katvilladiego

I have handled ghostwriting and lead generation projects. I also have considerable experience in administrative assistance during my internship, such as updating and keeping of records using Microsoft Excel. I enjoy do More

$75 AUD in 7 days
(1 Review)
2.4
oajamolaya

I’m the best candidate for this role because I have over 4 years experience delivering exceptional customer service via phone, chat and email. I have advanced skills in customer support and data entry using Shopify, Ex More

$80 AUD in 7 days
(2 Reviews)
1.8
rameeztariq

Hello , I have 9 years experience in worldwide companies and I have worked with US, Australia, Asia and African TimeZones. I am currently looking for 1 job after hours work, I am familiar with LiveChat, Zendesk, Slac More

$80 AUD in 1 day
(1 Review)
1.5
goesoer

Dear Hiring Manager, I am interested in joining your team as customer support agent. I live in Jakarta, Indonesia, and I think I can work on this project at midnight roster. Please let me know about this project. Th More

$80 AUD in 7 days
(2 Reviews)
1.3
nitop

Greetings, I am an experienced tele-caller with over a decade experience in call centers working with US, UK, Canada & Australia campaigns. Kindly share more about the project. Kindly initiate a chat and we can get More

$75 AUD in 2 days
(1 Review)
2.2
anisya29

Hello my name is Anis I'm from Indonesia I really interested in your Project and I would like to be part of your team, I have been working as Virtual Assistant before and Entry Data and handle a Lead Generation. I'm w More

$75 AUD in 7 days
(1 Review)
0.5
agmalamgir03

I am a professional data entry expert.I can complete the work within set target time frame.I am a very honest person.

$75 AUD in 5 days
(0 Reviews)
0.0
Rmt1991

Hello there, First of all, Great project! I am happy to join your team and provide my experience in customer service to enhance your customer experience. I have extensive experience within the customer service field More

$100 AUD in 7 days
(0 Reviews)
0.0
lailasd

Hello, my name is laila, i'm an IT student and a web developer, i'm very interested in your job offer. I am multilingual (English, French and Arabic).I believe that i'm a perfect suit for this job, even though i never More

$70 AUD in 7 days
(0 Reviews)
0.0
mage1991

hi.. Good day maam/sir I am interested with this job and i can apply my skills and knowledge since i am working as a customer service represantative for 4 years I'm good in customer handling and answering questions a More

$78 AUD in 5 days
(0 Reviews)
0.0
RoedhyP

Hi, I’m an Indonesian, spent some early years in Australia, came back to Indonesia, and several years later went back to Aus to get my postgraduate degrees. I currently work fulltime from home in an international conte More

$80 AUD in 1 day
(0 Reviews)
0.0
mayah24

Greetings! I'm very much interested for your Project/Job proposal. I had experienced in the same related position,can handle a multi-task job and work on shifting schedule This is my first time here in Freelancer More

$78 AUD in 7 days
(0 Reviews)
0.0
zahrulalwatoni

Dear Recruiter, I'm from Indonesia and also a native speaker of Indonesian. Working in detail and accuracy are my points. I used to handle customer serving, gathering info, reporting, also creating solutions as my for More

$70 AUD in 4 days
(0 Reviews)
0.0
cheekongopus

Hi, I might be the right person for this job as I have work experience in customer service. I have IT and internet work background and am able to start work immediately. Looking forward to a further discussion on thi More

$75 AUD in 7 days
(0 Reviews)
0.0