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Customer Support Representative - Virtual

This is a position will be remote and working from their home office. Hours will full-time 40 hrs a week during business hours.

Job responsibilities:

Answer inbound calls, emails, chats, and take required actions to assist the customers. Anticipate customers’ potential needs, and determine appropriate response.

Provide comprehensive and accurate responses by consulting available resource material and information. Keep required reference materials up-to-date.

Problem solve technical issues and escalate issues as appropriate

Develop a deep understanding of the needs of our customers, and communicate these needs with the management team

Skills: Call Center, Customer Service, Customer Support, Database Administration

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About the Employer:
( 0 reviews ) Dallas, United States

Project ID: #19310524

41 freelancers are bidding on average $19/hour for this job

jkaranm

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Customer Support Representative - Virtual because its one of our skills an More

$25 USD / hour
(30 Reviews)
7.8
$22 USD / hour
(1 Review)
1.9
Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e More

$15 USD / hour
(1 Review)
0.9
andrewtg64

I can do it now, I would like to assist you in this project in the form in time and features you want

$16 USD / hour
(1 Review)
0.0
karthickaprem

I have 5+ years of experience as Customer and Technical Support. very fluent in using computers with different operating systems. and I enjoy documenting using word, excel, and powerpoint.

$16 USD / hour
(0 Reviews)
0.0
SuarezMariaBelen

Hello! I am 26 years old and I'm from Cordoba, Argentina but living at Torino, Italy. I consider myself as a person who has very good communication skills and the ability to relate to other people. Every time I had to More

$15 USD / hour
(0 Reviews)
0.0
mirnaluciaguzma

I am a proactive and worker committed. I have a long Customer Service and Sales experience, and I feel comfortable with all the core responsibilities that you are required for this job, I really want to get this job, I More

$16 USD / hour
(0 Reviews)
0.0
Annamarie20

I will be your professional virtual customer support representative n

$16 USD / hour
(0 Reviews)
0.0
giftfind1

HI I run a full service consulting firm, we have a dedicated customer service team that can handle your project and assist your customers at the highest satisfaction levels in the industry. We offer professional fri More

$33 USD / hour
(0 Reviews)
0.0
SADAKS01

I have experience as CCE in TBSS India for tata Docomo post paid services , expert in resolving customer queries, customer support and services

$16 USD / hour
(0 Reviews)
0.0
cbarton87cb

Dear Potential Client, I have over twenty (20) years of work experience . Most of which was spent in the Customer Service Industry which required proficiency in Data Entry and strong analytical abillties and as such, More

$20 USD / hour
(0 Reviews)
0.0
$22 USD / hour
(0 Reviews)
0.0
intellectual59

I’d like to be considered for your customer service position as I have been virtually assisting entrepreneurs and small business owners with a wide range of tasks, helping them to succeed, and freeing them up to focus More

$16 USD / hour
(0 Reviews)
0.0
JessvdLaan

I am a great with customers needs and am always willing to listen to find out how I can assist a client. I worked in a customer care team for 4 years and find it easy to keep the customer happy. Relevant Skills and Ex More

$22 USD / hour
(0 Reviews)
0.0
cassiecreme7

I am available for your service

$20 USD / hour
(0 Reviews)
0.0
shoaibn5300

I have been working with a MNC as a technical support executive since 2017.I have overall 3 years of experience in Customer Service. An opportunity is all I need to start my Freelance career.

$15 USD / hour
(0 Reviews)
0.0
Rolando624

base on this job description i would be a valuable asset to this company and will definitely add value to your organization.

$22 USD / hour
(0 Reviews)
0.0
vohrarajeev46

I have worked in the BPO industry for 7 years. I have handled different campaigns both US and UK clients. Here are the summary of my competencies: 1. Can work on daily use of word, excel and power point as part of More

$15 USD / hour
(0 Reviews)
0.0
Prashantjagtap13

Hi, I am working in a call centre and have overall 30 years of experience in customer Service. I am very much interested in your project.

$15 USD / hour
(0 Reviews)
0.0
landelu

My background experience will entitle me to be the best fit for this campaing. I have worked for outsourcing and call center companies in the past and adquired knowledge in customer service for north american businesse More

$22 USD / hour
(0 Reviews)
0.0