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Customers services

Job Description:

We are looking for Virtual Assistant to assist with:

sending emails

data entry

- dealing with highly sensitive reports and preparing

reports

- managing team members

- reaching out to clients

- assisting with customer requests

- using We Chat, Whats App, Skype for

Communication

Position -Customer Service Representative (Virtual

Assistant)

Location - Remote

Job type- Part-time/Full time

Job brief:

We are looking for a Virtual Assistant to provide

administrative support to our team while working

remotely.

As a Virtual Assistant, you will perform various

administrative tasks, including answering emails,

scheduling jobs, processing and sending work.

orders and data entry. For this role, a strong Internet

connection is required, along with experience using

communication tools like Skype.

Ultimately, you should be able to handle

administrative projects and deliver high-quality work

under minimum supervision.

Benefits:

Work from home

Schedule:

Monday to Friday

Schedule:

8 hour shift

Day shift

Monday to Friday

Weekend availability

Customer Service Representative Responsibilities:

1. Maintaining a positive, empathetic, and

professional attitude toward customers at all times.

2. Responding promptly to customer inquiries.

3. Communicating with customers through various

channels.

4. Acknowledging and resolving customer

complaints.

5. Knowing our products inside and out so that you

can answer questions.

6. Processing orders, forms, applications, and

requests.

7. Keeping records of customer interactions,

transactions, comments, and complaints.

8. Communicating and coordinating with colleagues

as necessary.

9. Providing feedback on the efficiency of the

customer service process.

10. Ensure customer satisfaction and provide

professional customer support.

Customer Service Representative Requirements:

1. Ability to stay calm when customers are stressed

or upset.

2. Comfortable using computers.

3. Experience working with customer support.

Other Requirements:

Proven experience as a Virtual Assistant or relevant

role

Familiarity with current technologies and tech

savoriness

Experience with word-processing software and

spreadsheets (e.g. MS Office)

Knowledge of online calendars and scheduling (e.g.

Google Calendar)

Excellent phone, email and instant messaging

communication skills

Excellent time management skills

Solid organizational skills

Training for this role will be held via zoom. Must

have business and investment [login to view URL] you are

interested, please send us a short video introduction

about your experience and why you would be a good

candidate for this position.

Please reach out if you have any questions. We look

forward to your response.

Skills: Customer Support, Data Entry, Data Processing, Excel, Virtual Assistant

About the Client:
( 0 reviews ) ferozepur, India

Project ID: #36203942

36 freelancers are bidding on average ₹1140 for this job

jinufeb14

I am an experienced VA. Contact me please........................................................................... Regs Jinu

₹1050 INR in 7 days
(14 Reviews)
2.6
akashmane902266

Hi am akash and I will complete yor project at 100%accuracy and I give my best for project So please msg me as soon as possible thank you.

₹600 INR in 1 day
(0 Reviews)
0.0
vikasprasadhul

Yes Interested... MBA in finance and marketing full time with 18 plus years of work experience.. I am interested to join. For this I shall ever thankful to you.

₹1050 INR in 7 days
(0 Reviews)
0.0
lrseepe

I am excited to apply for this project as I believe that my skillset and experience match well with your needs. I have included my resume for your review and look forward to learning more about the organization. In my More

₹1050 INR in 7 days
(0 Reviews)
0.0
dawoodabdullah50

Firstly, I can process and analyse vast amounts of data quickly and accurately, which can help to expedite project completion and ensure accuracy. Secondly, I am not influenced by personal bias, emotions or fatigue, w More

₹1050 INR in 7 days
(0 Reviews)
0.0
namratatiwari292

Hi, I have seen your job advertisement and i am quite interested for the same, I have more than 5 Years experience in the same field so, that i can complete my given work within or before time.

₹600 INR in 7 days
(0 Reviews)
0.0
jainharshil764

Good in data entry. I will do this project on time and without any mistakes . I know also about python and MySQL.

₹1050 INR in 7 days
(0 Reviews)
0.0
Chijioke44

Hi there, I am a virtual assistant that specializes in granting smiles on the faces of customers and prospective clients. My services cut across outbound and inbound sales, customer service, troubleshooting and proble More

₹1050 INR in 7 days
(0 Reviews)
0.0
Uzo247

Hi, I have gone through your project and I posses administrative skills, email management skills and I've worked with skype and I can handle your scheduling. I am an experienced and certified virtual assistant and c More

₹1500 INR in 7 days
(0 Reviews)
0.0
Akhilesharil

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe More

₹800 INR in 3 days
(0 Reviews)
0.0
Michaeltan2

I ‘am very interested to occupy this job. I believe that I would be a perfect candidate for this position, offering the quick learning and adaptability that is needed for a diversified position. In addition to my enthu More

₹1050 INR in 7 days
(0 Reviews)
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nrtmanoa

Being currently looking for a job, I would like to offer you my application, interested for the position of sales assistant. Indeed, I am very interested in your ad which describes a profile that corresponds perfectly More

₹1050.01 INR in 7 days
(0 Reviews)
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richelove31

I am Rachel, a Professional Accountant, Data Analyst and an experienced Customer Support Agent, i am interested in working for you, i have expereience in data entry, data processing and virtual Administrarion, also am More

₹1050 INR in 7 days
(0 Reviews)
0.0
ammjb690

I am confident you will be pleased with my work ethic and attention to detail. I would be happy to help you with all the tasks mentioned and execute them while maintaining a positive and enthusiastic attitude.

₹1500 INR in 7 days
(0 Reviews)
0.0
LakshayPawar

Hi.. hope you're doing well, thankyou for sharing this opportunity. I’m a great fit for this job as I’ll be completing it asap and won't be delaying. I'll get this job done within a limited time which will be convenien More

₹1050 INR in 7 days
(0 Reviews)
0.0
Leokhan7

Hi! I have 4 year of experience in customer support and I would like get on this Job and will to work under this project.

₹1050 INR in 7 days
(0 Reviews)
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Akanshasharma1

Good listener, Socially active, Leadership quality, Punctual, Good communication skills, Proactive & Team player, Creativity, Self- Confidence, adaptability, flexibility,

₹5000 INR in 7 days
(0 Reviews)
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Soundousbnk

I have read a lot of publication about customer, types of empathy, customer obsession.. I am a previous English teacher, so I'm highly motivated team player, excellent organizational and a communicator.  I also demons More

₹1050 INR in 7 days
(0 Reviews)
0.0
vanshr864

I am a teenager and I need of money for my expenses and after doing such type of work I also get experience and It help me in future alot As a teenager you get many profits Hope you reach me .

₹600 INR in 7 days
(0 Reviews)
0.0
singhg22301

I am working............................please contact me......................................................................

₹1050 INR in 7 days
(0 Reviews)
0.0