We're looking for an experienced customer support agent to provide professional and friendly service to our email and Etsy messages. We average 1-5 incoming messages per day. Many of the messages received follow similar themes so most can be replied to quickly and independently. A summary of issues, shipping changes, returns, and unique questions will need be relayed back to us. We mill also give access to our shipping platform ([login to view URL]) so you can easily make shipping changes.
We sell push pin maps via Etsy and our own ecommerce site.
This project requires:
- Fluent writing skills in English
- Ability to emphasize with customers to find a solution to problems
- Ability to quickly summarize communication with customers and relay information back to us.
In your proposal, please share a brief summary of your experience.
38 freelancers are bidding on average $18/hour for this job
Good day! I've worked in customer service for 14 years. Handled different kinds of project and different types of customers too. Thank you. Relevant Skills and Experience 14 years of customer service experience.
Hi , Iam good at english speaking . I have completed my post graduation in usa . Iam a fresher . But I have good communication skills . Iam looking forword for the job