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English-writing Customer Service Agent Online (Working based on the US time)

Need a remote agent who is living around the timezone UTC/GMT -8.

What I need the freelancer to do:

I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text live chat.

Goal is to give answers to visitors asking us some questions via our live chat.

As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT -8) and during this timeframe, we would pay you per task (= per number of single chat you have everyday).

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Key skills needed to do the job well:

You need to be a good english writer (if you are fluent in other languages this can be a plus!)

You need to be available and connected for this job from Monday to Friday

When someone want to chat, you need to answer quickly.

You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :)

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What I think a successful engagement will look like for me as a client:

Making sure you are professional in your behavior and in your answers.

Making sure you don't make any mistakes in English is important to us (really small mistakes are OK).

Making sure your answers are always funny and positives is also very important to us.

Making sure your average response time is really short is important to us.

Payment

You can get up to 120 usd per week.

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We look forward to learning more about you and working with you!

Communication: Chat

Skills: Customer Service, Customer Support

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About the Employer:
( 4 reviews ) Lille, France

Project ID: #11590950

38 freelancers are bidding on average $400 for this job

jkaranm

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in More

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Excelentt

Kindly share more details about your business. Have you created canned responses yet for regular queries? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription More

$480 USD in 30 days
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tuhindo82

Dear MBA degree and B. Sc (Computer Science),Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as aAsstt: Manager (MIS and IT). I have just seen your Job posting and upon read More

$250 USD in 20 days
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4.6
bhosale21sachin

My name is Sachin Bhosale and I am confident that I can be perfect fit for this position as my experience as English Customer Service Agent match your requirements.

$250 USD in 15 days
(2 Reviews)
3.4
ruby22

Dear Sir/Madam: I am very interested to work as a Customer Service Agent Online. I have always love working online and enjoy chatting (professional & casual chat) as it gives me good opportunity to share my ideas, More

$272 USD in 10 days
(2 Reviews)
1.7
masharibabdul

I am a native english speaker. I am fluent in Bengali. I do live in the UK however this not a problem as i can adjust my sleeping and day to day timetable very easily. I have qulifications in Computing, English and Mat More

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johumb86

Dear sir, I am skilled and experienced in customer service through chat. I worked eight months as a sales and billing agent for AT&T through a third party company. To my mind, I am fitted for this project because o More

$533 USD in 30 days
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0.0
arlenepabcede

Hi! I would like to apply to your job post. I have more than 2 years of customer service and business operations support experience. I have a college degree and I am fluent in both written and spoken English. I had a s More

$266 USD in 10 days
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maryjanespy

I am very efficient

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gfernarose

im a positive thinker and hard working filipina.

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muhammadfattouh

Dear sir have nice day we r call center expert in customer serves. we can get u up to 50 agents with fluent English and excellent soft skills and good payout kindly contact me for more info

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venniceann

A proposal has not yet been provided

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chietayer

A proposal has not yet been provided

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rumana17

Hello Sir, I am sending you my proposal to work for long term on your project. request you to please except. thanks

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nigelandkate

Hi, I think I have the necessary skills needed for this job. I have done all sorts of customer service support myself, including training people to do it themselves. My most recent experience is for a pharma business More

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jaybegonia07

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jdikram

I have over 11 years of experience working in the customer service industry and I have been working for an American based IT company as a customer services manager

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larryweideman

I was very excited when I saw this job posting. I have over 15 successful years in the customer service sector. The first 7 years I was a Customer Service Team leader for an internet startup in their website hosting d More

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absurd1983

Dear Sir/Madam, After reading over your application this looks like a perfect fit for my skill sets. I've worked as Live Chat Agent for product support and currently working as Live Chat Operator and manning multi More

$555 USD in 10 days
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0.0