Cancelled

Help with customer support

We’re looking for two Support Heroes to join our team at Twitter Counter and help our clients from all over the world be successful with our tools, get their problems solved and generally – champion their issues internally. You’ll be doing that by replying to their questions via Freshdesk or live chat. If you’re a great, friendly, and empathic communicator, you should seriously consider this opportunity.

You need to be an initiator, self-motivated and ambitious person to fit in and to do a good job! You’ll work in shifts along with the other chosen freelancer, in order to cover our customers from different time zones (we need to cover North America (PST), Europe and Asia).

Who might be a great fit:

• You’re self-driven and able to work independently as a freelancer.

• You’re able to prioritize tasks and deliver fast solutions based on customer’s need.

• You’ve got a positive attitude, and wiliness to learn.

• You’ve got a native level of English.

No previous experience is required, but some customer support experience will give you an edge.

Are you that person? We want to meet you!

About the company:

Twitter Counter is amongst the largest and most likely the best service for statistics and actionable insights into Twitter accounts, powering the account growth and social media success of thousands of customers and millions of users. But hey, that’s only scratching the surface…

We are now growing our team, leveraging our current market position and significantly expanding our service - finding the next big thing in social media management alongside our current successful SaaS product. One deploy at a time we’re leapfrogging towards (social media marketing) world domination!

We believe in technology innovation, agile and lean product development, execution and providing a great customer experience. We work in an open, trusting and empowering atmosphere where each of the team members is relied upon by everyone. That’s our competitive edge and it is 100% dependent on each and every member of our tight, dynamic, international and super-talented team.

The fixed price for this project is $250/month and it will last between 3-6 months.

Skills: Customer Support

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About the Employer:
( 3 reviews ) Amsterdam, Netherlands

Project ID: #15222441

37 freelancers are bidding on average €433 for this job

baruahsamarjit

Hello, Thank you for going through my bid. We are a small group of CS agents focused on delivering quality support services. We currently support customers in Asia Pacific region using FRESHDESK ticketing tool for a More

€250 EUR in 10 days
(1 Review)
3.9
saminatariq25

I am na excellent customer service provider and can provide your customer with C.S. I can solve their problems with solutions which I will get from you. Relevant Skills and Experience Customer Service, Customer suppor More

€275 EUR in 10 days
(1 Review)
1.6
HireToFire

Hello, I am business psychologist and currently on my way to earn my MA degree. While studying, I worked as customer support for English and Swedish language. [login to view URL] Relevant Skills an More

€722 EUR in 10 days
(1 Review)
1.1
AnujKmrRai

Hi, Hope you are well. How many hours per week would you need me for? What is the time-zone I will be working in? It would be great if we can discuss the above questions and other details about your project in More

€250 EUR in 30 days
(0 Reviews)
0.0
abhashupadhyay

My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers. Relevant Skills and Experience Customer Support Proposed Milestones €444 EUR - M More

€444 EUR in 10 days
(0 Reviews)
0.0
repnikovss

WE ARE CALL CENTER We offer a full package of solutions for your day-to-day business needs. - Professional cold calls - Native speakers on phone! - 24/7 Customer Service. - Multilingual teams of professionals. More

€555 EUR in 10 days
(0 Reviews)
0.0
Elena86A

A proposal has not yet been provided

€277 EUR in 30 days
(0 Reviews)
0.0
ginne24

Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I woul More

€250 EUR in 10 days
(0 Reviews)
0.0
TypingNOW

Hello! I am an experienced customer support representative. I can do this task perfectly. Satisfaction my priority else you do not pay. Looking forward! Relevant Skills and Experience Customer support Proposed Milest More

€250 EUR in 30 days
(0 Reviews)
0.0
akmsn2

Dear Concern, In response to your project requirements, i would like to thank you for this great opportunity. My name is Awais and i have been in in services industry for over 5 years now. Currently working at Team L More

€277 EUR in 30 days
(0 Reviews)
0.0
sjlima1122

I am very professional, learns and works fast and always exceeds expectations. I have 7+ years experience in areas like, Content Moderation,Administration, Customer Service, Human Resources, Relevant Skills and Exp More

€277 EUR in 20 days
(0 Reviews)
0.0
acartagena

A proposal has not yet been provided

€277 EUR in 30 days
(0 Reviews)
0.0
DereckMush

Having worked with three call centers so far, I am confident that given the opportunity to work on this task I will not only bring a smile to my face but also a wide smile to the employer:) Relevant Skills and Experie More

€288 EUR in 10 days
(0 Reviews)
0.0
€250 EUR in 30 days
(0 Reviews)
0.0
MayDean

At the moment I work as a costumer support agent and I have experience for more than 5 years solving issues and helping costumers. Relevant Skills and Experience My experience is giving support both spanish and englis More

€555 EUR in 30 days
(0 Reviews)
0.0
nsahotra

Dear Request for Freelancer Virtual Assistant Here are the crux I represent: • Effective Administrative Support • Prompt Replies to Clients • Handling several projects simultaneously • Track records of taking on pro More

€278 EUR in 28 days
(0 Reviews)
0.0
alikhan2012

You can pay me this amount by working M-F Relevant Skills and Experience I have perfect English grammar with strong technical skills. I have 4 years of experience in technical chat and email handling of US customers. More

€277 EUR in 30 days
(0 Reviews)
0.0
manish9501

I can do that.

€555 EUR in 10 days
(0 Reviews)
0.0
CretiveSolutions

A proposal has not yet been provided

€333 EUR in 1 day
(0 Reviews)
0.0
schoudhary1553

Hello Sir, I am the expert freelancer for this job . i have deliver more than 250 projects with 100% client satisfaction. so please give me chance to work on your job. Relevant Skills and Experience I have more than More

€750 EUR in 10 days
(0 Reviews)
0.0