1...Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
2....Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
3.....Telemarketing services: Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
4.....IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
5....Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
6.....Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
7....Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
8....Bookkeeping and accounting services: Maintenance of the customer's general ledger, accounts receivables, accounts payables, financial statements, bank reconciliations and assets / equipment ledgers.
9.....Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.
10.....Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.
Dear Potential Client,
I am in interested in your inbound processes for my Call Centre. We are very reputable English Speaking Call Centre with many successful projects under our belt. I would love for us to work together. We are willing to pay any loyalty fees required but we will not pay any upfront fees. If you can agree for us to make any payments from first billing we would love to hear from you.
Best Regards
Heba Thomas
Hello,
My name is Mattia, I'm italian and I'm an experieced Customer care agent available for this job.
I've previously worked for several multinational cmpanies, such as Apple, Xerox, etc..
Looking forward to hearing back from you.
Kind Regards.
Dear Hiring Manager,
I am interested to apply for the position as the customer service administrator, referencing to the job post in oDesk. The position is an ideal prospect in view of my extensive customer service experience. l have worked in BPO as a customer service for 7 years. Before that I also worked as the same mentioned position in nomorerack for 2 years. With my bread background of experience, I am confident that I am a competent candidate for the position. I now desire a fresh challenge with the possibility of progression to enable me to build upon my skills. I consistently appear among the top 5 representatives out of 30 for quality of service rendered.
In addition to my working experience, I have an excellent communicating skill with good inter-relationship skill. I am also a punctual, diligent and patient individual with ability to type 50 words per minute. I am also can do good job in multitasking under pressure. I am also among those selected to help train new staff. I believe I am a suitable candidate for the post because of my experience, superior customer service skills and ability to routinely exceed targets.
I'm Eizel Brazas currently employed on a BPO company for almost 4 years. I worked as a Healthcare representative during night time, and i'm trying to find an extra job on my free time. And I feel that offline tying job is the perfect job for me. I can do 60 wpm, with less supervision and since i worked on a call center i am trained when it comes to multi-tasking.
I have already a setup and a process running of BPO and have a strong team of 15 candidates fluent in English so this project will be ideal for us and would suggest to give this project to us because we are serious people who take our jobs seriously and provide best quality in country. Hiring us wont regret you for sure.
For the past 3 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships. Our hybrid engagement model is designed to leverage our customers so that they are the ultimate beneficiaries. Our track record speaks about our success; having engaged with development and efficient supporting model paving way to support/maintain products from several different platforms, many of which are deployed in mission critical capacity in both large and small companies. We work with the same care and diligence to make each of our engagement a success, one at a time, small or large.
Hello there. Good day! I assure you that I'm a hardworking person and trustworthy. I hate hassle that's why I always finish my task earlier than the task deadline. I'm confident that I will be able to meet your satisfaction as your satisfaction will be the best compliment for me.
By the way, I'm currently employed in BPO industry as chat support under eBay account and I'm looking for a part time job for 4 hours a day as chat support as well.
Hello
We are Web and Mobile Application Development firm having 4 years in IT. We are interested to give technical support for the customers, We have 20 systems to work
skype: xenorixit
Thanks
Manozsarma