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Need customer service

Job description

-Call customer for pickups and collect after shipment feedback

-Answer product and service questions; suggesting information about service.

-Recordin account information.

-Maintains customer records by updating account information.

-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

-Recommends potential products or services to management by collecting customer information and analyzing customer needs.

-Prepares product or service reports by collecting and analyzing customer information.

-Contributes to team effort by accomplishing related results as needed.

You need to match with followings:

1. At least one of the following languages very fluently:

English, Japanese, Greek, Polish, Danish, Hungarian, Norwegian, Swedish, Dutch

2. You have availability of at least 15 hours per week

3. You are flexible in shifts changing.

Skills: Customer Service, Customer Support, Email Handling, Phone Support

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About the Employer:
( 0 reviews ) Poland

Project ID: #14845263

74 freelancers are bidding on average $11/hour for this job

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & efficient.We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno More

$15 USD / hour
(13 Reviews)
7.3
mahtab7

Hi there, I am interested to learn more about this opportunity. What are the working hours? What is the length of the project? When do you want to start? Please advise. Thanks n Regards, Mahtab

$15 USD / hour
(48 Reviews)
5.8
$8 USD / hour
(23 Reviews)
5.6
rodrirosa123

My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.

$13 USD / hour
(7 Reviews)
4.6
$11 USD / hour
(9 Reviews)
3.5
bhosale21sachin

Hi there, my name is Sachin and I'm full time virtual assistant with 5 years of experience in Customer service, web research, and social media management. I highly value professionalism and hold strictly responsibl More

$8 USD / hour
(2 Reviews)
3.4
AnujKmrRai

Hi, I speak English Fluently with a neutral accent. I can be available 15 hours per week anytime between 1pm & 7 pm UK Time. If this is something you might be looking for, let me know please. I am looking forward More

$8 USD / hour
(3 Reviews)
2.7
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 4+ year More

$15 USD / hour
(2 Reviews)
1.7
bpo0995

After reviewing job details I believe I'm the best fit for this position. I am offering Phone support Order taking After hours answering Live chat service Email support Virtual Assistance Data entry More

$12 USD / hour
(2 Reviews)
1.6
spshvets

Greetings! My name is Sergey. I've carefully read your job description and see that you need a reliabe Customer Service specialist. I represent an outsourcing company MoveUp Solutions that specializes in Custome More

$8 USD / hour
(1 Review)
0.4
rajabilalkhan2

After having reviewed your post I believe we are the best fit for this job. Our services are Phone support 24/7 live chat 24/7 email support after hours answering virtual assistance data entry, data managem More

$12 USD / hour
(0 Reviews)
0.0
foapor0189

A proposal has not yet been provided

$8 USD / hour
(0 Reviews)
0.0
AnnieYasu

A proposal has not yet been provided

$15 USD / hour
(0 Reviews)
0.0
Wanderlustgypsee

Hi Im fluent in English and Hungarian both. Best Regards Jennyfer Varadi

$12 USD / hour
(0 Reviews)
0.0
rlisondra89

Above all, I love working with people. I’m friendly, and enjoy developing great rapport with whomever I interact with. I have adept knowledge with several computer operating software and can easily adapt to new program More

$8 USD / hour
(0 Reviews)
0.0
xfinity101

Hi I'm Hernan. I have 8 years call center experience. The services I offer includes : Telemarketing Appointment Setting Customer Service Technical Support Data Entry If my qualifications are suitable for you, I hope More

$8 USD / hour
(0 Reviews)
0.0
jaaref

I am fluent in 3 language, and have a strong background from customer service and support. Excellent telephone manner, and make sure I always leave the client satisfied.

$12 USD / hour
(0 Reviews)
0.0
$12 USD / hour
(0 Reviews)
0.0
lca59829f3b177e0

The years of experience I have in customer service have granted me a chance to be time efficient. I am personable and reliable.

$8 USD / hour
(0 Reviews)
0.0
$11 USD / hour
(0 Reviews)
0.0