Closed

Tech Support Agent 9 am-5 pm CT M-F -- 2

Now Hiring: Client Support Agent for growing B2B E-Commerce company. We're looking for agents that can familiarize themselves with our policies, communicate them properly to our clients, handle general inquiries, provide order support via Zendesk support and chat.

Requirement:

Prior experience with zendesk.

Fluency in US English

Proven CS soft skills

Proficiency in understanding the nature of the inquiry and analyzing client data.

You will be required to successfully pass 3 assessments (10 minutes) each for further consideration.

Skills: Customer Support, Shopify, Zendesk, Customer Retention, Magento 2

See more: putting tech support data spreadsheet, online part time tech support jobs, montly cost company tech support, live tech support needed, monthly tech support, tech support companies united states, average tech support monthly retainer, want live support agent, mac tech support scarborough canada, freelance tech support price, web hosting linux tech support projects, quickbooks 2007 tech support, online tech support ltd, oscommerce tech support, outsource tech support expression engine, get paid as a tech support agent, tech support agent, mstore pro v3 9.2 complete react native template for e commerce

About the Employer:
( 0 reviews ) Prosper, United States

Project ID: #30637745

22 freelancers are bidding on average $11/hour for this job

Excelentt

Kindly send the assessment link. I am professional with B2B e-commerce business. Used zendsk for 3-5 businesses. Wrote/updated canned responses and knowledge base. Kindly share more details on chat.

$10 USD / hour
(47 Reviews)
6.6
HaithamAlomari3

Hi there, I have worked for an e-commerce business as a Customer Service Representative for over a year, some of my duties were: assisting customers with any issues in their order, tracking orders with delivery compani More

$10 USD / hour
(2 Reviews)
4.3
ManishaSetia

Hlo,I am a Shopify App and Website developer.I have more than 5 years experience in Shopify App and website.I have good knowledge of All Shopify Api's.I am also php developer.I have also good knowledge of ajax javascr More

$9 USD / hour
(15 Reviews)
4.2
malbakurtulla

Hi, I am interested in your project and I believe that my experience and skills would make me a good fit. Looking forward to your reply.

$15 USD / hour
(6 Reviews)
3.9
matinict

Hi, I am 9 year+ Magento 1 & 2 Developer with LEMP/LAMP on aws/others clouds with latest magento 2.4.x with elastic & pwa. Also Certified Magento 2 . I am interested to work with you on this project, I would like to h More

$12 USD / hour
(8 Reviews)
2.9
PaulaMPosse

Hello, my name is Paula, I am very interested in working with you. I am an engineer with experience in project management and online projects. I have plenty experience as freelancer, I have worked as virtual assistant More

$14 USD / hour
(2 Reviews)
2.4
(3 Reviews)
1.7
(1 Review)
1.8
sarveshram0405

hi I have read your requirements and I can assist you in this work. I have done similar projects. I have experience in internet research and MS office. I have experience in customer service both voice and non voice. I More

$8 USD / hour
(1 Review)
0.4
(0 Reviews)
0.0
djosuemontoya

Hello! Stumbled upon your customer service rep opening and I'd like to help out and create the kind of service that keeps current customers coming back. With over 5 years of experience I am rather confident that I've More

$12 USD / hour
(0 Reviews)
0.0
(0 Reviews)
0.0
farazgill371

Hi there! I am an experienced resource with 04 years of proven experience in Zendesk Support, Customer Queries management and Support Center Management. I am a Computer Science Graduate. please initiate the communica More

$8 USD / hour
(1 Review)
0.0
Shanicemarsh1

Hi my name is shanice marsh and I'm interested in your job request as I have 5 years experience in customer service an personal assistance. I would love to be apart of your team.

$12 USD / hour
(0 Reviews)
0.0
ahrahulbabu

Hi Hiring Manager, I am Rahul located in India - Coimbatore I am having Four years of experience in BPO industry .I am capable of providing additional supports in weekends too. . I am having experience in insurance , More

$10 USD / hour
(0 Reviews)
0.0
(0 Reviews)
0.0
zergasou

I received Bachelor in English and Master in Translation specializing in English, Arabic and French from the University of Art and Languages in Oran, Algeria. I worked as customer service representative in a translatio More

$14 USD / hour
(0 Reviews)
0.0
Jemillahburudi

Hello, I have knowldge of Zendesk and customer support and would like to be considered for this position. I am also a quick and willing learner and can work on your timezone. Kindly take a chance on me.

$8 USD / hour
(0 Reviews)
0.0
(0 Reviews)
0.0
julpap

Dear Recruiter, Access to my resume at [login to view URL] and audio sample at portfolio items for your consideration. Looking forward to speaking with you to explore the opportunity. Sincerely, Julio

$12 USD / hour
(0 Reviews)
0.0