Website customer chat support - repost


This is for our photo editing website - w o w A p i c .com - where we provide the following services using professional photo editors..

1. Photo editing - Add/remove person, Change background etc.,

2. Photo restoration and colorization - Old photo damage fix, black and white to color transformation

3. Personalized pop art - Pop art from customer photos in different styles - see our website to get an idea.

We need customer support agents who can help/guide customers both for pre and post sales. No real photo editing experience/knowledge is required.

1. Pre Sales - Help customer while placing an order - answer any questions that they may have - we will obviously orient you.

2. Post Sales - Customers checking in on their order status/additional requests on their order.

The work is pretty straightforward for someone in front of their computer the whole day.

We right now do not have live support (though you will see the button on our site) and want to start. At this moment it is difficult to predict the time required, since we don't have any data for it.

So we suggest a 2 week trial period (paid of course) - with a clear understanding on how many chats you would do per day/$ limit per day. Assuming an average chat is for 2.5 minutes, we could cap at 24 chats/1 total hr. per day for 2 weeks.

After 2 weeks - We could review the requirements from then - based on average chat time per request/no of chat requests et

Skills: Data Entry, Excel

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About the Employer:
( 0 reviews ) Chennai, India

Project ID: #4340837

21 freelancers are bidding on average $387 for this job


Great. I am doing exactly same job. Pretty excited to see this one. I have understood your project requirement. I have analyzed your project description and clearly understood your requirements. Please see PMB for deta More

$400 USD in 30 days
(14 Reviews)

hi i can provide good support for your website, you may interview me on voice to see if i can do it nicely for you, regards, adnan

$600 USD in 20 days
(9 Reviews)

Greetings! I have vast experience in handling customer support via chat, email and phone. Complete details over PM.

$250 USD in 30 days
(1 Review)

Hi, I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry / Web Research /Admin /SEO More

$250 USD in 15 days
(3 Reviews)

i want to do this work

$500 USD in 10 days
(0 Reviews)

Hello, I am very interested in receiving more information regarding this particular project. I am eager and available to begin full time work immediately. I have 20+ years experience with data entry, phone/live/chat More

$400 USD in 5 days
(0 Reviews)

Native English speaker with three years prior experience in customer service - refer to my profile for more information. I have no prior commitments, so I can start immediately. Please refer to you PMB for further det More

$280 USD in 14 days
(0 Reviews)

Hello, I am an experienced helpdesk professinal, with more then 12 years background in this area. For the last 5 years i have managed a technical support department for an US company, with offices located in 3 diffe More

$499 USD in 14 days
(0 Reviews)

HELLO,I have worked as an Sales Representative, and have good typing speed & also have good knowledge of photo editing and i am ready to start ASAP. Thank You

$350 USD in 14 days
(0 Reviews)

I am English, I have worked in admin for more than 20 years I have knowledge in excel, sage, powerpoint , internet, email handling and data input. I have a very good internet connection, I can work 6 hours per day 5 - More

$250 USD in 14 days
(0 Reviews)

I can I do

$250 USD in 7 days
(0 Reviews)

I have over 4 years of experience providing desk side support. This included communicating with customer via chat, e-mail, and phone.

$400 USD in 14 days
(0 Reviews)

Dear Sirs, I'm a marketing and digital artist professional graduated in Marketing & Communication and have already done the kind of work you need. I have more then 10 years experience in marketing, copywriting, More

$700 USD in 1 day
(0 Reviews)

I can support you on this.

$250 USD in 22 days
(0 Reviews)

Hello sir,We are expert in this area! Please open a chat so that we can discuss about this project.

$400 USD in 10 days
(0 Reviews)

I would like to join in your project! Let me know if you're interested.

$400 USD in 15 days
(0 Reviews)

Check your PM

$700 USD in 26 days
(0 Reviews)

I've been into chat support for 1 year in US based company. i have meet the full requirement and satisfactory of each client and customer i had. i was being awarded for the best employee twice when i was in thee compan More

$400 USD in 14 days
(0 Reviews)

Dear Hiring Manager, I can fulfill all requirements which you have mentioned and will finish it on time. I have 12 years experience in this field and having good typing speed. I have good IELTS score. I am looking fo More

$250 USD in 7 days
(0 Reviews)

Currently I am taking Web classes and am in front of the computer every day all day so time wise is open for me. Would love to help kick start your new venture. Thanks for the consideration.

$350 USD in 1 day
(0 Reviews)