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Account Representative

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio.

We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you.

Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities

Be the main point of contact of assigned customers

Negotiate contracts and handle paperwork (e.g. invoices, orders)

Follow up regularly after closing a sale to ensure client satisfaction

Respond promptly to customer queries and complaints to find solutions and defuse tension

Pass on issues to account managers when needed

Present new or additional products and services to existing customers

Approach prospective clients through cold-calling, email etc. to meet sales targets

Send reports on sales activity, accounts status and possible issues

Skills: Data Entry, Data Processing, Account Receivables Management, Excel, Customer Support

About the Client:
( 0 reviews ) Brisbane, Australia

Project ID: #34053014

56 freelancers are bidding on average $47/hour for this job

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Muhammad6979

Dear sir/madam I am expert Accountant, writer, researcher, and bookkeeper. I am ACCA (Chartered Accountant). I am expert in EXCEL, QB, XERO, MYOB, and WAVE. You can see my profile. I do have the ability to complete t More

$25 AUD / hour
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ARTICLEYOUWANT

Hi there, I have read your project description and I'm confident i can do this project for you perfectly. I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the More

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harold080792

Hello, Hire me! I worked in the call center industry here in the Philippines for more than 5 years and I had done cold calls and customer service jobs. I love helping people so I can assure that I am the best fit for More

$40 AUD / hour
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3.9