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Call center, online chat, emails - Customer support Management

Needs to hire 10 Freelancers

NOTE: Any spammers will be reported. If you don't fully read this job posting you will not be considered.

Looking for high quality call center individuals for a long term project.

- must work work

- must be able to work up to 6 hours day, M-F

- must be able to work Mountain Standard Time (USA)

- must be honest, helpful, willing to handle difficult customers, tech savy

- be comfortable on the phone

- be comfortable on online chats

- must have a proven track record

- To be considered for this job, you must be willing to submit a recording of your voice based on the following script. Please record yourself saying the following. Pretend you are on the call with a customer:

----"Hello, thank you for calling XYZ company. How can I help you today?"

----"Yes, I can help you with that, please hold on a moment while I look up your account."

----"Hello, yes, I can send you your tracking number, what is your email address?"

- You will be train to handle the following:

--providing order tracking numbers

--assist in placing an order

--handle customer complaints

--provide product information

--direct calls to the correct department

IMPORTANT: If you do not submit a voice recording of the script above, you will not be considered for this job and will be removed from consideration.

Skills: Customer Support, Data Entry, Marketing, Telephone Handling, Virtual Assistant

See more: how to chat with customers online, live chat customer service best practices, handling emails in call center, customer service chat examples, live chat service, live chat etiquette, chat customer service tips, customer service chat transcripts, call center online compaign, call center online pharmacy campaign, online chat jobs tech support, previous job inbound call center requires steps answer customer call, customer support management system, call center live chat, call center online, call center online desde casa, call center online application, call center online jobs, call center online jobs at home, join call center online

About the Employer:
( 0 reviews ) Boulder, United States

Project ID: #17786120

23 freelancers are bidding on average $5/hour for this job

jkaranm

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Customer support Management because its one of our skills and we offer thi More

$8 USD / hour
(53 Reviews)
7.9
SamriddhiPS

Hi, My name is Sathya. I have read the project description completely and have given the link to my voice recording below. Hope you find me suitable for this job. [login to view URL] More

$4 USD / hour
(21 Reviews)
6.1
CCharles1

Hi, My name is Charlene. I trust that all is well with you. I am very much interested in this project and hope we can discuss further. Current location - UK - London Bid - $8/hr Calls/hr - 20 - 40 - Depending More

$8 USD / hour
(26 Reviews)
5.7
jonna88

Hello there, you can call me Jenna and I am from Philippines. Do you have time to discuss about this project? Hoping for your reply. Thank you.

$5 USD / hour
(33 Reviews)
5.8
sarbjeet911

Your project will be done perfectly, Your project description almost clear, need few questions to ask, Voice recorded but please let me know where should i send you that ? please let me know when possible to communica More

$4 USD / hour
(10 Reviews)
5.2
ginne24

Hi there, I would like to apply for this position as I can see you are looking for 10 freelancers. I can send the voice recording to you, send me a message so I can send the file through chat. I will be a great f More

$5 USD / hour
(21 Reviews)
4.9
saminatariq25

I have read the project's description and willing to provide you customer support. I have already provided customer services and support to my clients via Zendesk, Slack, etc. Feel free to contact to discuss further on More

$6 USD / hour
(11 Reviews)
4.5
bhosale21sachin

Hello I am interested in this project. I am a freelancer worked in data entry (speed 60 wpm), customer service, and web research tasks. I found your project is in-line with my experience and hence I would be h More

$3 USD / hour
(29 Reviews)
4.7
VOTIKO

Hi we are expert in customer support / chat and email support. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professio More

$8 USD / hour
(10 Reviews)
4.6
rinarish

Dear Sir/Madam, Good day to you! I am quite keen on this project that you have raised so I'm hoping (fingers tightly crossed) that I'll be given the opportunity to help/assist/work on this with your kindself. I will More

$6 USD / hour
(17 Reviews)
4.3
InternationalBPO

Hi we are expert in customer support service and we can help you with best customer support. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert More

$6 USD / hour
(4 Reviews)
3.4
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I have been working as virtual assistant and customer service agent since the last 10 years and have worked with many clients More

$5 USD / hour
(3 Reviews)
2.7
babooshani49

Hy Sir, i have a working experience of 4 years in US Based call center inbound and outbound as well will work with you Please leave a message so that i can share you the recording for the project You asked in propos More

$3 USD / hour
(3 Reviews)
2.1
sutaniathomas1

I must express how much I see your project being the perfect fit for me. With that said, I would love to be a part of your team. I am confident that this would be mutually beneficial as Customer Care is my second natur More

$8 USD / hour
(2 Reviews)
2.6
carlos050698

Hello, I have a lot of experience in customer service and being virtual assistant, I have high level of using Microsoft office programs, good English and Spanish fluency. I can manage accounts and I have worked in the More

$6 USD / hour
(1 Review)
1.8
TimOgbaidze

Hello. Please check the recording [login to view URL] ([login to view URL])

$5 USD / hour
(1 Review)
0.0
chengsam93

voice clip is here - [login to view URL] I am a very dedicated, motivated, and experienced Virtual Assistant. I have done past projects for customer support/services, I More

$5 USD / hour
(0 Reviews)
0.0
ABCNetwork

Hello, My name is Karol Brehany and I run the operations at Atlas Business Corporation. Our business is centered around cold calls, telemarketing, and appointment setting lead generation for the 21st century. We are More

$5 USD / hour
(0 Reviews)
0.0
JC80

Respected Sir/Madam This is Mousumi, I am a VA now, and I stated my career with a BPO, I used to sell virus removing software. Here is my voice sample, [login to view URL] More

$5 USD / hour
(1 Review)
0.0
engralijan123

hello i can do this please try on me. see my past work. 1- contact writing 2- Call Center in Local Area for 5 years 3- Online Chat thanks

$3 USD / hour
(1 Review)
0.0