In Progress

Calling Agent needed for outbound calling program

Required Skills:

Excellent English speaking ability

Able to use Google Spreadsheet to update call logs

Able to make calls with quiet background

Able to complete a test call prior to being accepted as a Call Agent

Able to make calls from 10am-2pm USA/EST

The following are the job description of a call agent:

Perform calls to list provided by Call Manager,

Target pace for calls is 20-30/hr

Document all call information according to standard operating procedures

Recognize, document, and alert Call Manager of trends in customer calls

Follow up customer calls where necessary

Upsell products and services

Complete call logs and reports, daily

the primary focus is to complete calls and update a spreadsheet,

Other duties as assigned,

Workflow steps:

Callers will get call spreadsheet from Call Manager,

Short online discussion to answer any questions before calling starts

Notes:

Identify and escalate issues to call managers

Provide product and service information to customers

Skills: Data Entry, Sales, Telemarketing, Telephone Handling, Virtual Assistant

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About the Employer:
( 3 reviews ) Ladson, United States

Project ID: #19768654

Awarded to:

RaihanS4R

Hi, this is Ryan. I have been working as a telemarketer for over 3 years. I've dealt with clients based on the UK and USA. I have worked in several companies like crypto-currency, debt management, social media marketin More

$3 USD / hour
(1 Review)
2.0

30 freelancers are bidding on average $6/hour for this job

jonna88

Hello there, how are you doing today? I am interested working in this project, do you have time to discuss about this? Hoping to hear from you. Thanks!

$5 USD / hour
(56 Reviews)
6.3
ginne24

Hi there. I would like to apply to this position as a Call Agent. I believe I have met all the requirements you have indicated in the description. I have excellent english ability, I worked as a Call center agent for More

$6 USD / hour
(26 Reviews)
5.8
VOTIKO

Hi We can help you with best outbound calling service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high p More

$6 USD / hour
(16 Reviews)
4.9
akmsrkfl

Hello, I am Saidur Rahman Khan. I am very much interested in your project. I feel that I am the exact match for your requirements after thoroughly reviewing the job description and desired skills. I have a lot of e More

$5 USD / hour
(15 Reviews)
4.5
harneetarora

Hi, I have more than 5 years of experience in business development, cold calling, appointments setting etc. i have worked with companies like yahoo,att,netgear etc. As per the project description i follow the pr More

$8 USD / hour
(5 Reviews)
2.8
nsetechnologies

Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Appointment setting, sales and lead generation industry and best suited for your requirement. It w More

$5 USD / hour
(1 Review)
1.7
leadsourceince

Hi, I read your job post and I am glad to express my interest to work for the position if possible. I had over 8 years experience Lead Generation, Appointment Setting, Live transfer and other sales and marketing in More

$5 USD / hour
(1 Review)
1.5
coolcrasher5

Dear Ma'am/Sir: Good day! Thank you for opening this kind of opportunity for freelancers. I am interested to apply to this post and is very open for long term contracts. And can start immediately. I have in More

$6 USD / hour
(0 Reviews)
0.0
HosamSabet

i am graduated from computer science university , have excellent knowledge about MS Office, also I am very interested for your project.I am a new freelancer but practically i am working as operation in telecom company, More

$6 USD / hour
(0 Reviews)
0.0
zhabizi92

I've been working in call center as a Lead Generator. I believe in good quality work with authentic leads that really "lead" to sales which then helps the company to thrive and grow. I have good communication skills. I More

$8 USD / hour
(0 Reviews)
0.0
Gineshbiswas

Hello, I'm Ginesh Biswas. I'm a new freelancer. But before that, I have worked on MS Word, Excel, PowerPoint Slide, Photoshop, various types of data entry and copy paste. So I hope that, when I give the job, I can comp More

$3 USD / hour
(0 Reviews)
0.0
leov1

We can work on customer service as we have good experience. Will also give you the flexibility to audit the agents before we go LIVE. We are new to Freelancer but have been in the industry since 2009, all the reviews More

$4 USD / hour
(0 Reviews)
0.0
greggyjames

Dear Sir/Madam, Having read through your job description, I am thrilled to be applying for this position as my experiences and skills may match the requirements you’re looking for. I am a skilled communicator and More

$5 USD / hour
(0 Reviews)
0.0
mnelson94

Our expert sales agents are ready to work this Project for you and bring you great success. These are things they are use to on a daily basis. We can start asap. Relevant Skills and Experience Sales.

$15 USD / hour
(0 Reviews)
0.0
vijaybni

Hello; We are a company based in India providing one stop solution for all your business needs, We provide a wide variety of services, such as Call center services, Virtual Assistants and Back office solutions. We ha More

$5 USD / hour
(0 Reviews)
0.0
omua2917

I am a highly motivated individual with great communication skills. I have experience in telesales. I am always willing to learn and a fast learner too. Having fast internet, a pair of headsets and a laptop will enable More

$6 USD / hour
(0 Reviews)
0.0
Maggygrace

I worked as a Customer Service Representative for a year and as an Administrative Assistant for several months. I can do the job and deliver exceptional results.

$5 USD / hour
(0 Reviews)
0.0
raudel2

I currently own and operate a small Call Center in Baja California, Mexico we are 10 mins away from the border of San Diego California. We are a experienced, well established Telemarketing FORCE that can handle all yo More

$8 USD / hour
(0 Reviews)
0.0
muhibjabbar123

Why you hire me? (On the basis work scope): I conceptualize the given material and carry out a deep research I troll different reliable resources to get additional knowledge Finishing up with serving you a best servi More

$5 USD / hour
(0 Reviews)
0.0
naidu92

Hello, I've reviewed project description , I can work independently and follow instructions on every call , I can build rapport with customers and up-sell products / services to deliver the maximum sales each month, More

$5 USD / hour
(0 Reviews)
0.0