Customer Service Representative - USA

Our company runs today the world’s largest home exchange community, with more than 450,000 in 187 countries.

Thanks to an innovative system, the platform offers a flexible and secure service, so that the members live an authentic experience based on trust and hospitality.

Our way of life is shared by the worldwide HomeExchange community. It is in keeping this vision that we take on new initiatives every day to design unforgettable experiences for our members.

We are looking for a **freelance worker** to join our great Happiness Support team and help on the following actions:

* You will answer emails of English speaking members from around the world to solve their problems (difficulties on a page, cancellations, refunds, etc.

* You will help our members find an exchange (and enjoy the best holidays of their life!)

* You will carry out marketing studies and/or satisfaction of our members

* You will participate in the organization of events with our members

* And you will also look to create your own project with the aim of continuing the innovation of [login to view URL]

**Location**: Our offices in the **U.S.** are based in Boston but we open in finding a remote freelancer in the US.

* Friendly and with the spirit of a Start-up

* Enthusiastic about the idea of helping others and seeing them satisfied :-)

* Hardworking, persevering, rigorous and takes initiative

* Fast learning and keen to learn

* Prior experiences in customer service is a plus

* Ease in communication via telephone and impeccable spelling ;-)

* Languages: native English speaker, any other language is also greatly appreciated

* Skills: Word, Google sheet, Google slide, knowledge of Zendesk is a plus

Skills: Data Entry, Web Search, Data Processing, Excel, Microsoft Exchange

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About the Employer:
( 0 reviews ) San Francisco, United States

Project ID: #21791628

4 freelancers are bidding on average $18/hour for this job


hello sir/madam, I am an enthusiastic and hardworking and has an experience of 2 years and i am doing this as my profession. No worries about witing and spoking English language. thank you.

$16 USD / hour
(0 Reviews)

I have just finished with a project outside from this platform, and do not have any more in the pipeline at the moment. If I am hired for this project, I will be able to give it my full attention and will deliver on ti More

$20 USD / hour
(0 Reviews)

Hello there, I have read your project description. I will give you a best quality work. I can do this job. Kindly give me a reply. Thanks

$15 USD / hour
(0 Reviews)

First of all See my agency portfolio : [login to view URL] I have more than 5 years of experience in Customer Support. Working in different customer support centers has taught me how customers are taken care of by diff More

$20 USD / hour
(0 Reviews)