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Help with customer support

We are looking for a customer-oriented service representative.

To:

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Skills: Customer Support, Data Entry, Phone Support, Virtual Assistant

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About the Employer:
( 0 reviews ) Malaysia

Project ID: #15064282

18 freelancers are bidding on average RM122/hour for this job

schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More

RM150 MYR / hour
(148 Reviews)
7.1
sabrina211

Dear Sir/Madam, I wish to express my interest in the vacancy you have advertised. I have many years experience in customer service up to management level. My most recent position was as a freelance customer service More

RM137 MYR / hour
(2 Reviews)
4.9
dzeeboi24

Hi, Your job position has caught my attention and I am keenly considering your job post. I have read your full job [login to view URL] i assure you that i have the best solution for your requirements .i hope you will co More

RM100 MYR / hour
(5 Reviews)
2.6
pioneers2016

Hi, I have been working as a customer support agent at Vodafone UK, I am willing to start the orientation right away. Looking forward to discussing further details with you. Warm regards, Islam Ayoub

RM137 MYR / hour
(2 Reviews)
2.5
trehangaurav

We are interested in doing your project, we have 10+ years telephone handling experience which includes Customer service/support, telemarketing, & lead generation. The required IT infrastructure is in place & can be ut More

RM111 MYR / hour
(1 Review)
1.4
Bhavinrkariya

I have gone through your project, we do have skilled employees who can fulfill your requirements please message me personally to discuss further.

RM137 MYR / hour
(1 Review)
1.1
RM155 MYR / hour
(2 Reviews)
1.1
adityapal678

Dear Hiring Manager, I am writing to apply for the position of the customer support. I possess five years of experience as a virtual assistant and enjoy the variety of work the job brings each day. As a freelance More

RM88 MYR / hour
(4 Reviews)
1.0
nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Here is the crux of the qualifications that I present: • Track record of providing More

RM111 MYR / hour
(1 Review)
0.0
abonner12

I have several years of experience as a loan-processing agent with a Fortune 500 bank where my duties include interviewing customers to understand the customer’s financial situation, requesting documentation, analyzing More

RM137 MYR / hour
(0 Reviews)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a majo More

RM137 MYR / hour
(0 Reviews)
0.0
Yashikak

I would like to introduce our company, Sumyak Technologies Pvt Ltd, which is based out of New Delhi We are an established and popular company with over 7 years of experience & an excellent track record for the best c More

RM137 MYR / hour
(0 Reviews)
0.0
ProjMetics

Dear Hiring Manger, We have 10+ years of extensive experience in telephone handling, customer service & lead generation. We posses the right attitude & telephone etiquette to do the job, we are felxible as per the r More

RM100 MYR / hour
(0 Reviews)
0.0
Nicks999

Having total 10 years of experience out of which 5 years in providing voice/chat/email support and rest 5 in managing/leading these same projects in fortune 50 companies.

RM111 MYR / hour
(0 Reviews)
0.0
RM82 MYR / hour
(1 Review)
0.0
RM137 MYR / hour
(0 Reviews)
0.0
AnujKmrRai

Hi, I would like to discuss the responsibilities of this position in a bit more detail please. I have experience in Sales & Customer support. I have excellent communication skills and I am good at building rappor More

RM100 MYR / hour
(0 Reviews)
0.0
RM137 MYR / hour
(0 Reviews)
0.0