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Jewelry Consultant, Customer Service, and Order Management

[login to view URL] is seeking dedicated individuals for our custom jewelry team. This position is ideal for freelancers looking for a long-term full-time role with lots of potential for career growth. Candidates will be expected to progress quickly from our training process to guiding customers through full custom design. Excellent written English, a knack for customer service, and a positive attitude are all critical for success.

About CustomMade:

We guide customers through the process of custom jewelry design, producing one-of-a-kind, expertly crafted pieces. We believe that the custom experience should be accessible to everyone. Whether it’s an engagement ring or a pair of cufflinks, it means more when it’s made for you!

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About the Job:

Your role as a jewelry consultant is to take customers from initial request to purchase to fully designed piece. Through communication in our messaging system, you'll help customers clarify and price their designs, then go back and forth with our designers to get the piece just right. Along the way, you'll provide excellent customer service: managing project details, helping customers envision various design options, and making design suggestions to fit each budget. Previous jewelry experience not required.

Skills:

Fluency in written English communication, including colloquial American dialect

Experience in a customer service or sales role

Comfort with numbers

Excellent self-management abilities

Ability to learn new skills quickly

Attention to detail

Availability to work 40 hours per week

A fast and reliable Internet connection

Below are a few questions we receive from customers -- please answer them in your own voice. They can all be answered from our website: www.custommade.com.

What I'm trying to gather here is simply your personality when interacting with customers. Let me know if you have any questions.

Thank you!

Skills: Customer Service, Customer Support, Data Entry, Phone Support, Virtual Assistant

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About the Employer:
( 0 reviews ) Providence, United States

Project ID: #17892131

15 freelancers are bidding on average $517 for this job

jkaranm

Hi Future Client, I am one of the Preferred Freelancer and I have a badge on my profile. My business is to make your business effective, profitable & efficient. I/my team are able to have a sound understanding of o More

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HardWorker1989

Hi there. My name is Hex and I will be helping you today in getting you your Customised Jewellry item. A note first please, there are no questions that I can see in your post or on website. Please take a momen More

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sarbjeet911

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T More

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optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing, appointment More

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bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I I have been working in customer service for over ten years and specialize in phone support. I have a great experience of ans More

$500 USD in 10 days
(3 Reviews)
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relharissi

have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. I was trained at large Firm in the U.S and served as Team Leader for over 2 years. I can provid More

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developer2581

Hi, Me and my team have read the information you have provided and we will be more than happy to work with you and ensure the quality of work and results you expect to receive. You won't regret your decision of More

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Worknhire23

Hi Good day! I am interested in your offer and have experience in the type of work you are looking for. Over the past five years, I have been a web and data researcher (includes getting contacts fr diff. sour More

$500 USD in 30 days
(0 Reviews)
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carlos050698

Hello, I have a lot of experience in customer service and being virtual assistant, I have high level of using Microsoft office programs, high English level and native Spanish fluency. I can manage accounts and I have w More

$500 USD in 30 days
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BestPartner4You

Hi,sir. I am super interested in your project - 'Jewelry Consultant, Customer Service, and Order Management' :) I believe that my 12+ years of experience in development makes me highly qualified for this project. I'm s More

$555 USD in 3 days
(0 Reviews)
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nathfletch

Thank you very much for the opportunity to bid on this project. I can assure you of my attention to detail and it will be completed with all of your instructions at the heart of what I do. With plenty of experience in More

$250 USD in 1 day
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GZurc

I read your job description and saw that you're looking for an efficient, detail-oriented Customer Service/ Sales Specialist and let me tell you that I'm really interested and would love to have the opportunity to disc More

$666 USD in 30 days
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alikhan2012

Hello, I have perfect English grammar with strong technical skills. I have 5 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I wo More

$666 USD in 30 days
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jasenkajaskic2

Hello, I would like to apply for this job. If you are online now please contact me so we can discuss about it. Best regards

$722 USD in 30 days
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TCM717

Hello, I do have customer service experience, as I took orders for my parents business for a very long time. I also was an Assistant manager at a Christian bookstore, as well as worked retail several places. I also wor More

$555 USD in 10 days
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