Customer journey check

In Progress Posted 1 month ago Paid on delivery
In Progress Paid on delivery

I'm looking for help conducting a customer journey check that will be carried out on a quarterly basis. The purpose of this check is to increase conversion rates on our website. We want to ensure the customer journey is as smooth as possible, and that potential customers have an easy and positive experience from start to finish. The check should focus on identifying any pain points in the journey, and on improving customer satisfaction so that customers can complete their purchases quickly and without difficulty. With this customer journey check, we hope to be able to improve our website and our customers' experience, leading to increased engagement and conversions.

Business is mobile bike services - all booking and almost all advertising is digital. Shopify doesn’t show at which point we are losing the ca 400 people who land on the site each week. Project may be expanded depending on outcome of initial work.

HTML Shopify Website Design SEO Website Analytics

Project ID: #37251862

About the project

19 proposals Remote project Active 1 mo ago

Awarded to:

(99 Reviews)

19 freelancers are bidding on average £538 for this job


Good day, Can you please provide URL of your website which you want to customize? how and what kind of increase conversion rates, please provide detailed required features list. Please ignore bid price for now, as I’v More

£500 GBP in 7 days
(94 Reviews)

My name is Babar and I am part of the team at WebExert. We specialize in creating beautiful websites and apps that bring results. Our team has extensive experience working with Shopify, so we understand how important i More

£500 GBP in 12 days
(286 Reviews)

I'm rakesh, the founder of Core Freelancing, and I'm excited to hear that you're looking for help conducting a customer journey check that will be carried out on a quarterly basis. With my team's expertise in UI/UX, we More

£500 GBP in 7 days
(91 Reviews)

Hi, I saw that you need help with Digital Forensics, HTML, Shopify, Website Design and Digital Marketing. I have 6 years of experience working on these frameworks. I believe I can help you with it. I would request you More

£750 GBP in 23 days
(12 Reviews)

Greetings, Do you already have identified pain points or areas of concern in the customer journey? Are there particular steps or pages where you suspect visitors might be dropping off or experiencing difficulties? B More

£500 GBP in 7 days
(5 Reviews)