Email Delivery, Settings, Greylisting issues

I am looking for someone with a thorough understanding of mail servers, mail delivery and record settings for the following reason:

We have our domain hosted with Siteground, which also hosts our website and our DNS settings.

We have our mail / calendars hosted with Exabytes (see their business email offering on their website) which is actually running the Smartermail software.

Since Exabytes did not give an awful lot of information on what we needed to do to have our mails running on their business email service we slowly managed to find out which DKIM setting and SPF settings we needed to create in Siteground and got to a point over a number of weeks where most of our email seemed to be working well.

This then still left issues with calendar invites, which were often arriving in our clients spam / junk folders.

There appears to have been an improvement since we amended our records on DNS settings, but we still find that clients who are running Microsoft Exchange and Google services often do not see all our emails or invitations.

To clarify: we do not send out bulk emails at all. The non-delivery we are experiencing is with existing clients, where it might just be that a different team member (like an assistant) cannot get their email delivered to the same client that another team member is working with (mail sent from the same domain).

So before we decide that Exabytes is not going to work for us and pull our entire mail and calendar functions out to host that somewhere else, it makes sense to investigate what is causing the problem.

If you know that you are able to analyse, spot the issues and make the improvements to fix these delivery issues / understand how to get our domain or IP whitelisted then please indicate that in your response in enough detail so that it is clear to me that you actually understand the task at hand (there are allot of gereric responses on freelancer and I need to see from your response that it is a real option.

Thank you in advance for bidding.

Skills: DNS, Linux, System Admin, Web Hosting, Email Handling

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About the Employer:
( 44 reviews ) London, United Kingdom

Project ID: #26946824

11 freelancers are bidding on average £132 for this job


I'm Systems admin and email delivery expert for more than 12 years, Please view my profile and you will get the idea. Lets discuss

£100 GBP in 2 days
(146 Reviews)

Hi, I have more than 15 years of expertise in installation and configuration of mailing application like Mailwizz,Interspire,Acelle,Mumara,,[login to view URL] ,SES with PMTA. I will send mail for you af More

£70 GBP in 1 day
(436 Reviews)

Hi, As per your requirement, I have expertise in Server Administration. I can help you with that. I have 10 years of experience in this domain and I have done this type of project many times for my remote and More

£200 GBP in 3 days
(94 Reviews)
(6 Reviews)

hello, Iam server admin and have 7 years in mailing server setup , i will install mailwizz,interspire,acelle,mumara,pmta,postfix etc and will do warmup ips and authentication will be pass like spf dkim and dmarc with More

£65 GBP in 1 day
(4 Reviews)

Hi there, I have read the job description and ready to start, though I have few questions about the project. Please send me a message so that we can discuss it more. Many thanks Susan

£50 GBP in 1 day
(0 Reviews)

Hi sir/madam I have gone though your needs and I thing I will be perfect person for the job because I have lots of experience in this field

£25 GBP in 1 day
(0 Reviews)

I have experience with email servers and dns records. Feel free to contact me for examination of your setup. I will do it for free, and if you are satisfied with my analysis, you can accept my bid and work together to More

£111 GBP in 2 days
(0 Reviews)

I can do the task as soon as possible

£156 GBP in 5 days
(0 Reviews)

Hi, I have reviewed your requirement. I don't want to discuss all the strategies here, I am sure all bidders here are equally talented in the area asked.. but such things cannot be reviewed or discussed on open pla More

£278 GBP in 15 days
(0 Reviews)

Hi i am email security expert with more a decade experience in setting up the email servers,security and marketing. Please connect with me to discuss more on this issue. I believe the problem could be with DKIM sign More

£200 GBP in 3 days
(0 Reviews)