Completed

Customer Service VA Needed (Emails Only)

Description

I’m looking to hire a VA to manage customer service emails - I do not want to hire a company or an outsourcing team.

Qualifications:

- Must have great computer, customer service and internet marketing knowledge.

- Speak English as first or a strong language and be able to write well without spelling / grammar errors.

- A history of driving tasks to completion.

- Must be able to sort through emails EVERY 2nd DAY (Every Day Preferred).

- A VA from The Phillipeans, India & Other Developing Nations Is Preferred but I am open to applications from anywhere.

- Be available by email and Skype (or phone).

Tasks would include:

- Sorting through emails in the email accounts that I will give you access to.

- Sending IMPORTANT emails to my personal account.

- Replying to common customer service questions with email templates I give you.

- Processing Cancelations of subscriptions. If someone sends an email wanting to cancel you copy their name, log into our shopping cart, search for their account and change their status from “subscribed” to “unsubscribed”.

- Delete Spam Emails.

- Sending me an email once per day that you do work outlining:

* Highlights from emails – Any emails that stand out (Angry, Success stories etc) that you have forwarded to me that I need to pay attention to (this is most important)

* Roadblocks you have run into (if any)

* An amount of time spent working on the emails

For the most part, you can work your own hours as long as emails are attended to daily or every 2nd day.

You need to be able to have weekly talks on Skype so I can learn from you what the majority of emails are saying and how we can improve our customer service experience.

I would like someone available to start within the next week. If your work ethic is good, this can be a long term position with additional hours available in the future. This business is growing rapidly and so too will our customer service demands.

If you are interested, please send me a message with your bid to let me know why you are the best selection for the job! No message, no work! Include how much you charge on an HOURLY basis as this is how you will be paid. :)

For bids, please assume that you will spend an hour per day for 30 days in the month. So if you charge $4 per hour, your bid for the month will be 4 x $30 = $120.

Thanks,

~Sean

Skills: CRM, Customer Support, Data Processing, Internet Marketing, Virtual Assistant

About the Employer:
( 4 reviews ) Vancouver, Canada

Project ID: #539161

Awarded to:

LK1811

Please view PMB. Thanks.

$75 USD in 30 days
(39 Reviews)
5.1

87 freelancers are bidding on average $121 for this job

JordanEnt

Hello, Please check PM. Thanks

$120 USD in 30 days
(43 Reviews)
6.3
danielius3000

Hello, I am interested. Thanks, Daniel.

$120 USD in 30 days
(75 Reviews)
5.6
ACCT001

Please check pm

$120 USD in 30 days
(16 Reviews)
5.5
shubhamsoft

hi,please check my pm for more details. thanks

$90 USD in 30 days
(28 Reviews)
5.0
lavanay

Please check PMB

$120 USD in 30 days
(10 Reviews)
4.5
hema4842007

I have experience as a virtual assistant and can handle your task quite efficiently. Willing to start immediately and kindly do provide further info.I am available online on the messenger most of the times.

$80 USD in 30 days
(8 Reviews)
4.5
bdweb

Please check detail in PMB

$120 USD in 30 days
(11 Reviews)
4.3
tranquille1877

hi, i can do this task on a daily basis. thank you!

$120 USD in 30 days
(1 Review)
2.8
drifterlife

Hello Sir check my PMB

$30 USD in 1 day
(2 Reviews)
2.4
fapcent

Hi, the job sounds very intresting. I can do it. Thanks

$120 USD in 10 days
(3 Reviews)
2.4
workpoint

Hi, I am very much interested in your project and I assure you that I can do the job well. Please see PM. Regards knvn

$120 USD in 30 days
(1 Review)
1.8
edaquezon

Hi, Am interested please check your PMB.

$30 USD in 1 day
(1 Review)
1.0
avidpoolplayer

Why hire me? :-) I'm reliable, I have excellent communication skills, and I have at least 7 years of sales, marketing and client services experience, 2 of which were in technical sales, account management and trai More

$120 USD in 30 days
(1 Review)
1.0
YashpalSingh123

hello, I am intersted in your job , Can Start Work right away. Thanx

$150 USD in 30 days
(0 Reviews)
0.0
trustndeal

Hi! Please check PMB.

$30 USD in 30 days
(0 Reviews)
0.0
vaexpert

Dear Prospect Sean Please check PMB Regards, Nabeel

$145 USD in 7 days
(0 Reviews)
0.0
mela28

Hi! I am very interested on the job you posted.

$120 USD in 30 days
(1 Review)
0.0
anand6786

Very much interested to take up this opportunity. Pls check PMB, Thanks

$100 USD in 30 days
(0 Reviews)
0.0
FABIANMAURICIO

Please check your message board for our company profile thank you

$120 USD in 20 days
(0 Reviews)
0.0
smartnegi

Dear Client Thank you for posting the project! I can prove to be the best selection for the job because I have similar experience and even currently I am handling customer support for a website. I can be contacted da More

$99 USD in 30 days
(1 Review)
0.0