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Client Support Agent Phone/Chat/E-Mail 9 a.m. - 5 p .m. CDT

We're hiring a client support agent to service our B2B E-Commerce clients.

Duties include:

- responding to tickets through ZenDesk

- Engaging with visitors as a Chat Support Agent

- Answering incoming calls

- Assisting clients with their membership and order needs.

- Contributing to help center articles.

Requirements

- Excellent command of written and verbal US-style English

- Availability to work 9 a.m. - 5 p.m. CDT

- Proficiency in Zendesk

- Excellent customer service skills

- Independents only, no agencies.

- Prior Shopify or Magento experience a plus!

To qualify you must be willing to take a 30 minute assessment. Once hired you will have on-the-job training and be enrolled in an 8 week training program.

Skills: eCommerce, Magento, Internet Marketing, Shopify, Customer Service

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About the Employer:
( 2 reviews ) Prosper, United States

Project ID: #31592907

34 freelancers are bidding on average $6/hour for this job

(36 Reviews)
7.9
(144 Reviews)
6.8
FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk More

$6 USD / hour
(63 Reviews)
5.9
Excelentt

Hello! I am professional with zendesk, shopify and CS. Kindly send me more details on the training period and 30 min assessment. I can start right away.

$5 USD / hour
(25 Reviews)
6.2
FirstChoiceWeb

Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have a lot of experience working as a virtual assistant for many businesses. In our previous projects we h More

$3 USD / hour
(47 Reviews)
5.7
bilalsafdar111

Hi I can work as a client support agent and I already done this kind of job on jivo chat platform. Can we discuss in detail? Regards Bilal

$3 USD / hour
(19 Reviews)
5.1
hebathomas

Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I underst More

$8 USD / hour
(12 Reviews)
5.2
proweblancerds

Hi There, I Have gone through your initial project requirements and I am glad to inform you that I am holding the Skills you require for the current project. >>>I will work with my expertise to accomplish your Projec More

$5 USD / hour
(21 Reviews)
4.8
malbakurtulla

Hi, I am interested in your project and I believe that my experience and skills would make me a good fit. Looking forward to your reply

$10 USD / hour
(6 Reviews)
3.9
ankitk3

Hello I have a great experience in customer service also I worked in Amazon customer services I have a work at information technology as a customer’s assistant. I also have a team five people like a call centre so I ca More

$7 USD / hour
(4 Reviews)
3.1
(3 Reviews)
2.0
bysadaf

Hello There, I am an experienced virtual assistant having 13 years of experience handling customer support and sales. Please see below my voice sample. I am interested, please feel free to contact me to discuss further More

$5 USD / hour
(1 Review)
0.5
sandeepdigra

I am ready to start the project right now So, can we discuss it? Hi there, Hope you doing great !!! Your brief details checked out and its should be performed out accordingly with topmost skills. So let's start quic More

$4 USD / hour
(1 Review)
0.2
gradeheroservice

EXPERT IN NAMED SKILLS, OVER 18 YEARS OF EXPERIENCE, DEAR EMPLOYER, After KEENLY reading your description and being in possession of all CLEARLY STATED REQUIRED SKILLS as this is my area of PROFESSIONAL SPECIALIZATION More

$5 USD / hour
(0 Reviews)
0.0
tayabani

Hi! I am ready to work with you, I have read your requirements and I am confident that I will deliver you the task. I am professional coder with skills including Customer Service, Magento, Shopify, Internet Marketing More

$15 USD / hour
(0 Reviews)
0.0
Annclaris

I wanted to offer my service in response to your Cold Caller/ Appointment Setter for Real Estate. In my 3 years in BPO industry Cold Caller/ Appointment Setter for Real Estate 09/21/2021 Dear Maam Sir, I am writ More

$5 USD / hour
(0 Reviews)
0.0
(0 Reviews)
0.0
halimatajokeade

Hello client, I am highly interested in assisting clients with their membership and order needs, Contributing to help center articles. help in handling your calls,chat support,and I can boldly tell you that you that y More

$5 USD / hour
(0 Reviews)
0.0
viswam2662

Hello Sir, About me as mentioned in the profile description. I read your project description and am good at this field. I work hard and also know the value of time, I always strive to work on time accurately. My main r More

$5 USD / hour
(0 Reviews)
0.0
MayNyaradzo

I have a total of 6 years work experience in this field and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over More

$5 USD / hour
(0 Reviews)
0.0