We are a web company that has been working with another contractor out of India that has helped to create a Magento shopping cart for one of our websites ([url removed, login to view]). We switched from xCart to Magento last year but are now having an issue that must be resolved.
First you will need a short explanation. To prevent fraudulent chargebacks we use 3D Secure offered through Cardinal Commerce, so we are looking for a developer that is not only familiar with Magento but 3D Secure as well. Our gateway is [url removed, login to view]
Now to the problem that needs to be resolved. Almost every day we see a small number of attempted transactions that are passing credit card authentication through Cardinal Commerce but the transaction is not being passed through to Auth.net. Our current developer cannot tell us exactly why this is happening, or more importantly is not able to resolve this. What I would like of course is for all transactions to be passed through to [url removed, login to view], or at the very least for us to receive a notification email with an explanation each time an order does not process, so at least we can contact the customer to explain the issue and give the a solution to resolve the problem them be facing.
So I need a developer that can figure out why this is happening and get it resolved. You must have a very clear understand of both Magento and 3D Secure and capable of resolving this issue. Please only respond back if you are 100% confident that you can resolve this, as I am not looking to waste your time or mine.
* I prefer initial contact through email *