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Customer Service Agent 43 hours per week 9:00 AM to 6:00 PM ET South America

$8-15 USD / hour

Closed
Posted about 8 years ago

$8-15 USD / hour

Customer Service Assist customers by phone & email Hours-Daily Monday to Thursday 9 AM to 6 PM & Friday 9 AM to 4 PM. The hours are Eastern Time Requirements: * High Speed internet & Back-up internet * Must use our time tracker & screenshot account * This is a full time job for every day * Excellent written & spoken English
Project ID: 9637127

About the project

47 proposals
Remote project
Active 8 yrs ago

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47 freelancers are bidding on average $10 USD/hour for this job
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Hi there, I am interested to learn more about this opportunity. When do you want to start? Please advise. Thanks & Regards, Mahtab
$12 USD in 43 days
5.0 (74 reviews)
6.4
6.4
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Hello I have read your requirements and ready to start ASAP. If you have any questions please let me know. Regards, Ali
$8 USD in 43 days
5.0 (138 reviews)
6.5
6.5
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Kindly share more details about your business. I fulfil all the requirements and I have relevant experience. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.
$8 USD in 40 days
4.9 (45 reviews)
6.6
6.6
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.
$13 USD in 43 days
4.8 (7 reviews)
4.7
4.7
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Simply, I can offer American trained and managed staff who work from our office with Gigabit direct fiber internet. We use Hubstaff for screen recording and would use Asterisk to records all customer service calls that we take on your behalf. We have a great resource of trained staff, with sufficient training regarding your brand, I'm confident we can provide stellar customer service. I am personally a Miami native, but I am currently the supervising manager of our office in the Philippines. I would be your direct contact for all on boarding and service related issues. Regards, Aaron
$9 USD in 80 days
5.0 (3 reviews)
4.1
4.1
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Hello, My Name is Rudolph. I'm an experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.
$8 USD in 43 days
5.0 (2 reviews)
1.9
1.9
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Hi, I would like to submit a proposal for this job. After reading the details of the job carefully, I believe that I can do the job very well. I am an Information Technology graduate with very good computer skills in terms of Data entry, Research, Web Research, Data Analysis, Data Mining, Word Processing, Typing, Email handling and other Administrative Services. I am an excellent virtual assistant, a fast and accurate typist since I've been doing a lot of typing works before, can read and write English language fluently and an expert in MS Office applications such as WORD, EXCEL, ACCESS and POWERPOINT. I am experienced in handling ecommerce accounts and product listing such as Amazon Seller Central, Ebay, Shopify and Magento. I am hardworking, reliable, trustworthy, accurate, and very keen to details, organized, flexible, and willing to work under pressure and a fast learner. I can start immediately if you will consider me to do this job for you. I can do the job excellently and promise to provide the best and quality result on time. I am a full time freelancer that has a lot of available time to do this project. Please consider and give me a chance, I will dedicate lots of my time for this. I am very interested and would love to work for your project. Looking forward to hear from you soon about this wonderful opportunity. I believe that I can perform the job accurately if given a chance. Thank you very much! Best Regards, Kristel
$8 USD in 43 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have got customer support experience in Accenture for 5 Years. Handled Australian Clients. Can draft emails, Call support, Chat support. Well versed with Ms- excel, word. Looking forward to work with you. Regards, Vedika pai Freelancer.
$8 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello there! I have a Masters degree in English Linguistics from university of Graz-Austria..and I am available 24/7 no matter of the time difference. let a professional with one year experienced to handle your work . I also speak French,Arabic fluently
$11 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am writing to express my interest in VA position with your company. I read your job posting and I believe my skills, experience, knowledge, and willpower for sales will make me the best candidate for this position. Here are some of the responsibilities I’ve held over the past six years: Experience in selling, promoting ,and advertising products Experience in customer relations Exceptional verifiable talent for ensuring customer satisfaction Using critical selling strategies to exceed productivity goals Excellent written and verbal presentation skill Experience in training new employees My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely, which has resulted in sales increases in my previous positions. Thanks, Ronald
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$10 USD in 43 days
0.0 (0 reviews)
0.0
0.0
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HELLO :) I HAVE WORKED IN AN EMPLOYED VIRTUAL ROLE FOR THE LAST 3 YEARS, I apologise for resorting to cheap tricks like using capital letters to grab your attention, but I wouldn't want you to miss out on the opportunity to hire me! As I am new to freelancing my lack of feedback on this site gives a very false impression of my fantastic experience and skills. My written and spoken English are excellent and I recently took a proofreading and copy editing course with the College of Media and Publishing to improve my skills further. I have a very friendly and professional telephone manner, having worked in customer services for most of my working life. I have also worked as a customer service trainer for 2 years. In short I am exactly what you need and at a bargain price too! Thank you for taking the time to look at my application, and I very much hope to hear from you. Best regards Jackie Williams
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I have a relevant work experience of 5 years in which I have dealt with customers from UK, Australia and US, therefore I am confident in customer care and making sales.
$14 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I’m a savvy tech Bilingual Virtual Assistant with Bachelor's Degree in Business Administration who works very hard to provide a high quality service and bringing value to the business and helping clients to build a successful path. I speak Portuguese, English, Spanish and some French as I've lived in the USA, UK and France. Besides that I have +15 years of experience in: SOCIAL MEDIA: analysis, marketing and content writing to Facebook, Google+, Instagram, LinkedIn, Pinterest & Twitter; create compelling messages for your target audience; identify relevant trends & content; maintain a schedule of posts, tweets or updates; MARKETING: competitor research; social media marketing (managing profiles & posts, searching for relevant content); creating & developing marketing strategies & tactical campaigns; branding & corporate image; RESEARCH: investigate new business opportunities; follow up existing leads; review, collate & assess information; contribute with ideas, contacts, sources or recommendations; identify & monitor competitor activity; SECRETARIAL & ADMINISTRATIVE SUPPORT: e-mail & diary management, travel arrangements, events organization, preparation of agendas, minutes, reports, proposals, spreadsheets & presentations using MS Word, MS Excel & MS Power Point; TRANSLATION: translate documents from/to Portuguese / English / Spanish. Kind Regards, Ariane Pinto
$13 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello pleased to meet you my name is Claudio Martinez i am a 36 years old Computer T.I from Venezuela but i have been working as customer support for the past 3 years for a company in India called Option Prime, i can do customer service in English , Spanish and Portuguese, my internet connection is fast i am also a fast and hard worker Regards
$8 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I would be more than happy to help with your customer care position. You won't be disappointed . let me know. Cheers Mike
$8 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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I have an experience in Data Entry, customer service for 3 years. I can handle enquiries, quiries. I am good in typing and can type 35-40 w.p.m. I can handle customers by calls or by mail.
$13 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Barbara. I have been working online for several years now and from that experience I have gained a lot of knowledge and skills that made me a better worker and as a person. Perhaps you would ask "what makes you different from the rest of the applicants?" I have all the required skills needed for one to be a successful employee: Word processing, computer skills as well as strong communication skills and strong writing skills. I also have the ability to create Facebook memes, do social media marketing, blog and forum commenting, article spinning and off-site SEO. But I believe that an effective virtual assistant should have more than just the basic skills, rather she must have the right characteristics in order to succeed. And being able to manage my time, be motivated in my work, be disciplined so I can get my work done on or before deadline and to have the ability to say "no" to outside distractions (personal phone call from a friend, a favorite television show, etc.) when working, these are my positive traits which makes me an effective employee. I am knowledgeable with the following software/tools/sites: 1. SEO Link Robot 2. Traffic Jumbo 3. Unique Article Wizard 4. Capsule CRM 5. SE Nuke X 6. The Best Spinner 7. Article Marketing Robot 8. Magic Submitter 9. Wordpress 10. Excel 11. Word 12. Xero 13. Weebly 14. Pinterest 15. Amazon 16. Paypal 17. Ebay 18. Fiverr 19. Vimeo 20. Zoho I hope to hear from you real soon. ~Barbara
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi I am Lina David from the Philippines, I am an experienced BPO employee for almost 8 years now. I have handled International Accounts like Dish Network, RingCentral Voip Services, Comodo Antivirus and Branders,Com for both customer service and sales. I'm interested in your job post and very much willing to undergo interview, although I am new here at Freelancer but Customer Service, Sales, Email, Voice and Chat Services are never new to me. If you need more information you can always contact me anytime here at Freelancer. Best Regards, Lina David
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have experencie receiving phone calls ib english, I used to work in call center which means I also have experience in customer service, I loved a job that allows me to communicate in other languages and I would love to be able to do it from home. I got the disponibility and I meet your requirments.
$12 USD in 30 days
0.0 (0 reviews)
0.0
0.0

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Member since Feb 12, 2016

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