Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Malay language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: English, Malay
22 freelancers are bidding on average ₹9164 for this job
I am a Malay graduate from UITM Shah Alam with Bachelor of Applied Language (English for Professional Communication) with 2 years experience in translation. Do check my portfolio for the reviews. TQ
Hello sir / madam, I will give a summarize report to you everyday in excel for every queries, suggestions and feedback from the customers. Thank you for reading.