Seeking Ecommerce customer support Team members

We are a growing Ecommerce business that specializes in online multichannel retail sales.

We are seeking to find a few individuals that are based in the United States (or are highly fluent in English) to work for us on a long term basis. We are seeking hard working, committed individuals that are committed to a high level of service and quality of work. Fast working, multi-tasking, and fast typing workers are usually the most suited to this type of work.

Important note: This will likely entail logging into an account to provide support at least two times per day, during the hours of 8am EST until 12pm CST. You will likely be able to do this work best with an additional team member (or more) so that you can cover that entire span of time on a regular basis.

If you possess most of the following skills/experience and may be interested in this role, please send us a note, along with your resume and skype ID. If you are not a native English speaker, please be sure to answer the requested questions at length to illustrate your English skills.

The positions would likely begin as hourly ($10 to $40 / hr, depending on experience) and would hopefully lead to equity and profit share opportunities within our the company for those with genuine long term commitments.


- very high attention to detail and strong organizational skills (this is a must)

- fast typing, fast working, multi-tasking

- experience working in spreadsheets and using advanced Excel functionality

- Ecommerce background, such as running an Amazon store

- Customer Service experience (in this case, it will be primarily email support)

- Flexibility to work from home and service accounts daily, including longer hours during our busy seasons

- great candidates are often recent college grads, as well as accounting and computer science types

- Extremely reliable, high speed internet access (minimum of 10MB/sec) is required.

Other useful (BUT NOT REQUIRED) skills would be:

- Developer skills that would be useful to a data-intensive, Ecommerce business (such as software design, website design, API coding, and database administration)

- Digital marketing experience

- Big Data skills (Hadoop / Machine Learning)


1) Order Entry Specialist - Process incoming orders

2) Customer Service Specialist - Respond to incoming customer inquiries via email and solve customer problems

Thanks! - Fred

Skills: Customer Support, eCommerce, Excel, Order Processing, Virtual Assistant

See more: xml team members, vtiger calendar team members, joomla site support customer databases, virtual assistant, ecommerce, customer support, facebook marketing, personal / virtual assistant, promote provide sales support customer, team members xml module, flash team members, team britney support banners, getafreelancer data entry team members, movie team members salaries, phpmotion team members, work team members sql server project, website development team members, customer ecommerce, team members company

About the Employer:
( 4 reviews ) Nashville, United States

Project ID: #11943982

49 freelancers are bidding on average $20/hour for this job


Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More

$15 USD / hour
(199 Reviews)

Hi Fred, Its sounds great!!!! Your requirements perfectly matched with our skill, We have already done many sites so it will be more easy to provide you clean,modern and professional look site which give you best More

$20 USD / hour
(21 Reviews)

Hi, I have read your post and understood your requirement. I have great experience working on /Magento/WooCommerce/HTML5/jQuery/Shopify/Prestashop/VirtueMart/Joomla/OpenCart/Volusion /CSS3/PHP/Drupal/Yii framewor More

$25 USD / hour
(16 Reviews)

We are a London (Shoreditch) based Fullstack dev studio. Following are some of our recent projects; [login to view URL] A social media post scheduler and manager for a startup from Silicon Valley, built us More

$35 USD / hour
(7 Reviews)

Greetings, I am eagerly waiting to discuss about the project, I have gone through the complete job description. Please share further details so I can start working on it. I have some question regarding your project whi More

$22 USD / hour
(16 Reviews)

Hi there - My name is Sonny from the Philippines. I am very interested in the job you posted and I believe I have the necessary credentials for it. I am highly qualified for this project and would love to speak with yo More

$15 USD / hour
(57 Reviews)
$15 USD / hour
(53 Reviews)

Hello, I'm a data entry specialist and i'm interested in your project. My experience is quite good in this field, as I have worked for a long period in [login to view URL] projects, performing leads with online shops from More

$18 USD / hour
(53 Reviews)

I am available in EST / CST hours. I have done order processing and customer support. Kindly share more details about your business. Have you created canned responses yet? I have done the exact same task before More

$15 USD / hour
(48 Reviews)

My name is Mike and I’m from UK. I work with individual clients and also provide outsourcing services for a number of UK and USA based agencies. Your project description sounds interesting to me and I do have skills & More

$22 USD / hour
(1 Review)

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when i More

$20 USD / hour
(7 Reviews)

Hello, We would like to work with your project. As we are outsourcing company based on kathmandu, Nepal. We have 10 customer support staff. Please contact me through chat because, we are not allowed to post sk More

$27 USD / hour
(4 Reviews)

Dear Fred, I responded to this post in Upwork as well. I fulfil all the requirements you have listed under" SKILLS / EXPERIENCE NEEDED". I'm fluent in english to a near native level and my past work experience will More

$17 USD / hour
(18 Reviews)

I have enough experience in the role of a VA, customer support, data entry for Swedish selling ([login to view URL]) and an Australian SEO companies so I think I can be a good fit for this project. Please do not hesitate to More

$22 USD / hour
(4 Reviews)
$16 USD / hour
(9 Reviews)

I am new to so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to m More

$15 USD / hour
(1 Review)

I am totally free and no job to do. I am educated and knowledgeable with a good typing speed and have computer at home. Your project will be done before a deadline. Believe me. Do payment after your worked has been don More

$15 USD / hour
(1 Review)

I am the best candidate for this project because of my experience handling retail/eCommerce account. My experience includes working for Dell, Wish and Premium Patio.

$16 USD / hour
(2 Reviews)

REPLY FOR DISCUSS AND SKYPE ID Hello Sir,  I am freelancer from Bangladesh.I am working on data entry and admin support from 2014. I have recently worked with a company as a Freelance Personal Assistant.I work in th More

$15 USD / hour
(2 Reviews)

Hello! I'd be absolutely thrilled to be given the opportunity to work on this project! While I did not recently graduate from college, I do have the skills needed that you require. I actually already do some ema More

$16 USD / hour
(2 Reviews)