Seeking Ecommerce customer support Team members
Budget $15-25 USD / hour
We are a growing Ecommerce business that specializes in online multichannel retail sales.
We are seeking to find a few individuals that are based in the United States (or are highly fluent in English) to work for us on a long term basis. We are seeking hard working, committed individuals that are committed to a high level of service and quality of work. Fast working, multi-tasking, and fast typing workers are usually the most suited to this type of work.
Important note: This will likely entail logging into an account to provide support at least two times per day, during the hours of 8am EST until 12pm CST. You will likely be able to do this work best with an additional team member (or more) so that you can cover that entire span of time on a regular basis.
If you possess most of the following skills/experience and may be interested in this role, please send us a note, along with your resume and skype ID. If you are not a native English speaker, please be sure to answer the requested questions at length to illustrate your English skills.
The positions would likely begin as hourly ($10 to $40 / hr, depending on experience) and would hopefully lead to equity and profit share opportunities within our the company for those with genuine long term commitments.
SKILLS / EXPERIENCE NEEDED:
- very high attention to detail and strong organizational skills (this is a must)
- fast typing, fast working, multi-tasking
- experience working in spreadsheets and using advanced Excel functionality
- Ecommerce background, such as running an Amazon store
- Customer Service experience (in this case, it will be primarily email support)
- Flexibility to work from home and service accounts daily, including longer hours during our busy seasons
- great candidates are often recent college grads, as well as accounting and computer science types
- Extremely reliable, high speed internet access (minimum of 10MB/sec) is required.
Other useful (BUT NOT REQUIRED) skills would be:
- Developer skills that would be useful to a data-intensive, Ecommerce business (such as software design, website design, API coding, and database administration)
- Digital marketing experience
- Big Data skills (Hadoop / Machine Learning)
POTENTIAL ROLES TO FILL INCLUDE:
1) Order Entry Specialist - Process incoming orders
2) Customer Service Specialist - Respond to incoming customer inquiries via email and solve customer problems
Thanks! - Fred
49 freelancers are bidding on average $20/hour for this job
Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More
Hi, I have read your post and understood your requirement. I have great experience working on /Magento/WooCommerce/HTML5/jQuery/Shopify/Prestashop/VirtueMart/Joomla/OpenCart/Volusion /CSS3/PHP/Drupal/Yii framewor More
We are a London (Shoreditch) based Fullstack dev studio. Following are some of our recent projects; [login to view URL] A social media post scheduler and manager for a startup from Silicon Valley, built us More
Greetings, I am eagerly waiting to discuss about the project, I have gone through the complete job description. Please share further details so I can start working on it. I have some question regarding your project whi More
Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when i More
Hello, We would like to work with your project. As we are outsourcing company based on kathmandu, Nepal. We have 10 customer support staff. Please contact me through chat because, we are not allowed to post sk More
Dear Fred, I responded to this post in Upwork as well. I fulfil all the requirements you have listed under" SKILLS / EXPERIENCE NEEDED". I'm fluent in english to a near native level and my past work experience will More
I have enough experience in the role of a VA, customer support, data entry for Swedish selling ([login to view URL]) and an Australian SEO companies so I think I can be a good fit for this project. Please do not hesitate to More
I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to m More
I am the best candidate for this project because of my experience handling retail/eCommerce account. My experience includes working for Dell, Wish and Premium Patio.
REPLY FOR DISCUSS AND SKYPE ID Hello Sir, I am freelancer from Bangladesh.I am working on data entry and admin support from 2014. I have recently worked with a company as a Freelance Personal Assistant.I work in th More
