Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Managing and handling relationship with the major corporate clients & ensuring MIS Reporting.
Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrics.
Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning.
Tracking performances of the team members and suggesting areas of improvements, facilitating & imparting training and monitoring the improvements on a continuous basis.
Maintaining & ensuring stringent adherence to quality standards, identifying gaps and opportunities.
Realizing process improvements, applying different six sigma tools & techniques in different business processes to enhance productivity & profitability.
25 freelancers are bidding on average ₹22699 for this job
I read your job [url removed, login to view] requirements make me enthusiastic because I m expert of MS excell, MS word,MS Powerpoint,Email handling and Data [url removed, login to view] can judge my skill after completing your task.
I have worked extensively on Excel sheets. Let's discuss about the work that you have to offer and that I can deliver. If it works well, you can sign me for the project. Talk to you soon.