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Training & Quality Manager - Field Service in India for both 6 months

We (freelancer.com) have an exciting opportunity for an experienced Training and Quality Manager to

join our team and be part of this amazing project during an amazing growth period. The

training and quality managers responsibilities include delivering technical training to our

field engineers, creating training materials, maintaining technical documentation,

reviewing quality of performance delivered by field engineers and scoring them and

closing this loop by providing training in areas of concern. The role will require you to

work with our global team of engineers currently working in but not limited to Australia,

India and Indonesia.

To be successful in this role, you should have excellent interpersonal, communication,

and presentation skills. Outstanding candidates are able to analyze processes and

develop effective improvement strategies which they can then create content and upskill

others in.

*************** Technical field operations experience is a MUST ***********************

Responsibilities:

● Devise technical training programs according to partner requirements

● Produce training schedules and classroom agenda

● Determine course content according to objectives

● Prepare training material (presentations, worksheets etc.)

● Execute training sessions, webinars, workshops etc. in groups or individually

● Arrange for and conduct on-site training when needed

● Keep and report data on completed courses, absences, issues etc.

● Observe and evaluate results of training programs

● Determine overall effectiveness of programs and make improvements

● Review and score engineer cases with a quality score

● Create reporting which will identify engineer skill gaps and address this with

specific training

Experience & Skills:

● Proven experience as technical trainer

● Knowledge of modern training techniques and tools in technical subjects

● Experience in designing technical course content

● Ability to address training needs with complete courses

● Outstanding communication skills and comfortable speaking to crowds

● Experience evaluating and critiquing technical work

● Degree in a relevant technical field

● Certification such as CTT+ (Certified Technical Trainer) is a strong asset

Skills: Field Technical Support, Training, Compliance and Safety Training, Remote Quality Audit

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About the Employer:
( 16 reviews ) Vancouver, United States

Project ID: #31867462

4 freelancers are bidding on average ₹363750 for this job

vijaycsqapmp

am vijay with 20 yrs experience as quality process consultant / trainer /auditor can able to handle task effectively Kindly let me know scope of work

₹250000 INR in 7 days
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Shahabijan

I have been teaching in universities since 2014. Have done my masters in robotics. I am an assistant professor at a university in Pakistan in EE Dept. I have been teaching since 2014 and am also working on my PhD in co More

₹375000 INR in 7 days
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