I run a wine business in Japan. I inport wines from California and sell retail/wholesale/and run a wine bar. I use both Japanese and English language as well Japanese currency, which means no decimals. I am looking for a Mac solution for a unique situation.
1.) Standard POS retail for wine bottles and events. Must be very easy to use. Interface should be in both Eng and Jpn language. Upper Eng/Lower Jpn is what i had in mind. Customer info for walk-in and repeats. Events purchases and accessories as well. POS must include invoicing for wholesale accounts. Must generate delivery notice, invoice, order form, must generate reports for each client EOM amounts, top seller, A/R, etc. for tracking clients. Standard stuff really. We currently use the Checkout system and it works ok but we need more now. Bar code scanner 1200G model we have now. GEnerate PO for wine vendors. Generate labels. Need discounting for wholesale accounts. Please see [url removed, login to view] for details.
2.) Wholesale invoicing (as I said above) and inventory control, pricing, cost, stock amount and adjust, etc. PO for vendors, stock input. Again Checkout works well
Ability to customize templates easily. Checkout falls short here!
We pretty much have 1 & 2 in the Checkout system.
What we don't have is the following:
3.) wine club tracking and tie-in to inventory and POS for discounts to members.
4.) CRM and an easy input solution and email campaign for events and announcements.
5.) e-commerce tie in and web site tie in with inventory and CRM...some how.
6.) need to create a wine menu for retail and wholesale. I use FM now but have to import or retype info to create menu or a wine list complete with multiple pricing.
7.) Need to be able to access from multiple locations, off site so not from a LAN network, either VPN or Web entry for inventory. I.E. off site inventory access.
Did i forget anything? Most likely yes.
SOmething that is close to what we would like is at [url removed, login to view]