Our [url removed, login to view] web site home page has a Flash image. This appears to have stopped loading automatically.
I tried both IE and Chrome on 2 computers and the problem persists. The Flash does appear to start OK when loading manually (see attached), but not when loading from our host ([url removed, login to view]). I have tried to replace the .swf with the attached file on our host in case it got corrupted, but this does not fix the problem. I can run the Flash on the web site without problem if I right click on the Flash and then click "Forward" or "Play". It was working fine a few weeks ago.
I don't know if maybe an updated Flash player has introduced some incompatibility.
The requirement is to:
1. Fix this so that the Flash loads automatically without the strange "Infinity %" message.
2. Flash no longer runs on mobile devices such as Chrome Android or Safari iPhone/iPad and will be phased out on other platforms also. The Flash is to be converted to HTML5 so that it will work on these and future other devices.
3. To update this on our Wordpress site.
Look forward you your quote.