A4 Case Study PDF

We require a single page, A4 pdf to showcase a case study completed by our company

Case Study Below:

Example 1

Customer requirement

The customer required self-service channels to reduce calls to the help desk. BT Automation addressed this requirement by implementing a service catalog, a service portal and a knowledge management environment within ServiceNow. Before BT Automation’s involvement, the client did not have clear ownership of knowledge articles which meant articles were not properly managed or updated, articles contained inconsistent language and articles were rarely used or marketed to staff.

BT Automation’s solution

BT Automation created a knowledge architecture that encompassed a workflow-managed lifecycle covering drafting, publishing, approving and a regular review of knowledge articles. The architecture allowed teams and users to retain ownership of the content while the central knowledge manager owned the look and feel. BT Automation provided users and business process owners with reporting, split article approvals, an accessible and searchable knowledge base and multiple segregated libraries for internal and external users. BT Automation enabled the client to obtain usage statistics against all data items connected to users and demonstrated that the client’s use of self-service knowledge increased by over 300% since BT Automation implemented its solution.

Skills: Flyer Design

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About the Employer:
( 2 reviews ) Gungahlin, Australia

Project ID: #20857889

Awarded to:


Hi, I'm an experienced marketing professional with over 20 years in corporate marketing for multinationals in industries such as technology, telecommunications and hospitality. I can help you to create your case study More

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(0 Reviews)

18 freelancers are bidding on average $78 for this job


*** Graphics Expert *** Hi there, It's Zeel here from ITYPE Design Studio. I have great experience in designing Graphic artwork in Adobe Illustrator / Indesign / Photoshop. Flyer Portfolio : [login to view URL] More

$70 AUD in 3 days
(69 Reviews)

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(131 Reviews)

Hello, I am an individual graphic designer with over ten years of experience. And I would like to create your Cast Study PDF design. Available to start and discuss more. If you'd like, visit my portfolios below and c More

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(84 Reviews)

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(70 Reviews)

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(35 Reviews)

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(14 Reviews)

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(7 Reviews)

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(5 Reviews)

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(6 Reviews)

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(3 Reviews)

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(1 Review)

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(0 Reviews)

Dear Employer, I am interested to work with your team; I am Masud from Bangladesh an individual Graphic designer could be design flyer. My experience is over 12 years as a profession Graphic Artist, competent to design More

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(0 Reviews)

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(0 Reviews)

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(0 Reviews)