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Freelance French customer service

Hiveway is a French growing startup allowing anyone to finance tomorrow’s shared mobility and to earn money from carsharing, without the need of ever seeing a car or changing a tyre.

We offer our investing clients a renting model for their cars comprising sourcing support like brand and make choices but also operational details such as maintenance planning and 7/7 customer service.

Our current growth leads us to hire freelance customer service agents.

A few key points :

- Native French speaker (non-negotiable)

- Work spread over 7-hour shifts (8:00 AM-3:00 PM or 3:00 PM-10:00 PM FR time) Monday to Sunday

- Workload going from 15h to 35h/week depending on your schedule

- Freelance

- Compensation : 12€/h

- About 30 messages per day today, so far from a restless pace

- Remote

Responsibilities :

- Answer renters’ requests via messages or very rare calls

- Email conversations with Getaround

- Email conversations with our investing clients

- Checks of the vehicule, time and place of check-out for each rental

- Problems reporting to the operational team in Asana

- Most renters’ messages are urgent (respopnse time < 3 minutes)

If this resonates with you, please head over to this form : [login to view URL]

Skills: French, Virtual Assistant, Data Entry, Customer Service, Customer Support

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About the Employer:
( 0 reviews ) Toulouse, France

Project ID: #22708526

24 freelancers are bidding on average €14/hour for this job

k6dy

Bonjour, Je me nomme Aristide je suis assistant virtuel professionnel avec plus de trois ans d'expérience. J'ai lu attentivement votre offre et je pense être le candidat idéal pour la réalisation de ce projet. Je suis More

€12 EUR / hour
(20 Reviews)
4.0
Hervevilla

Bonjour, Merci d'avoir lue mon offre ! Je suis d'origine française et parle couramment l'anglais. Je suis très intéressé par votre offre et je me propose d’être votre assistant virtuel professionnel français pour votre More

€12 EUR / hour
(19 Reviews)
4.2
GassOussemaa

Bonsoir , i am very motivated to working with you , I am a native French speaker with bilingual English and gone through your description carefully , I can assure your assistance on time and on a high level since i ha More

€12 EUR / hour
(8 Reviews)
3.3
akleemon420

Hi, I am ready to start right away. I'm an expert in Data Entry. I have reviewed your job description as well and very confident to handle this project perfectly. My diverse skill set perfectly matches the project. It More

€12 EUR / hour
(2 Reviews)
2.1
mahsakhisene

bonsoir , je suis marocain de Casablanca je parle 3 langue , arabe , français et anglais j'ai une large expérience dans le domaine des centres d'appels , televendeur , service client et assistance ......

€12 EUR / hour
(0 Reviews)
0.0
€14 EUR / hour
(0 Reviews)
0.0
jabilbruce

I have been a bilingual customer representative French-English for 10 years now and I provided customer support for big company such as General Motors and Sanofi. My skills and expertise are unique.

€16 EUR / hour
(0 Reviews)
0.0
Djetou

Hi I’m very interested by your offer I’m native French speaker and I’m available to start with you ASAP

€13 EUR / hour
(0 Reviews)
0.0
hernicex

I have already worked on such project. According to my experience in this field I believe that I can make a good impact on this project if you give me the job.

€15 EUR / hour
(0 Reviews)
0.0
codjo5

Salut , Je viens par la présente note vous faire part de l'interet que j'accorde à votre offre. En tant que Assistant virtuel, j'ai beaucoup d'expériences dans le service à la clientèle après avoir travaillé déjà avec More

€15 EUR / hour
(0 Reviews)
0.0
€12 EUR / hour
(0 Reviews)
0.0
Killerking535

I am having a experience of 2 year. I have completed my course of dtp,tally,c++ Relevant Skills and Experience Same as back

€16 EUR / hour
(0 Reviews)
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss about it. Best regards, Jasenka J.

€12 EUR / hour
(0 Reviews)
0.0
SUSOVAN1986

I am a beginner. But not a laggar. Relevant Skills and Experience Data entry

€16 EUR / hour
(0 Reviews)
0.0
pankajsinghkabdo

I will give my best in this and do as soon as possible .

€16 EUR / hour
(0 Reviews)
0.0
chusmana82

How to Write a Resume Profile or Summary Statement. Keep your profile short. Label your profile professionally: Summary of Qualifications, Career Profile, Career Highlights, Professional Summary, or just Summary or Profile. More

€15 EUR / hour
(0 Reviews)
0.0
Sanjaysolanki040

I can work data entry in your website

€16 EUR / hour
(0 Reviews)
0.0
FaijanQureshi

I give my best Relevant Skills and Experience I am working in backend

€12 EUR / hour
(0 Reviews)
0.0
asutoshbiswal1

I can do high speed data [login to view URL] give us a chance to justify me.

€16 EUR / hour
(0 Reviews)
0.0
boubakeurkahel17

i am ready if you want to give me this. work. ..........................................................................,.....................

€12 EUR / hour
(0 Reviews)
0.0