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I need a full-stack web application that lets me create and run customised communication campaigns—very similar to the way utility companies issue bills—only across Email, WhatsApp and SMS at the same time. Core workflow • I upload customer records containing billing information, purchase history and user preferences. • The system merges this data into pre-designed templates (HTML for mail, rich text for WhatsApp, SMS text and a professionally formatted PDF). • Each customer then receives a fully personalised PDF statement plus the matching message over the chosen channels. Key capabilities • Admin console with user management, campaign management and real-time reporting & analytics. • Separate, MFA-protected log-ins for super-admins and individual client accounts. • A template manager so I can design, store and edit bilingual content (English + 11 other Indian languages). • High-volume Email, WhatsApp Business API and SMS gateway integrations, with delivery reports that can be filtered, searched at account level and downloaded as CSV/Excel. • Elastic search across all campaigns, customers and delivery logs. Tech expectations Use a modern, widely supported stack (think Node.js/Express or Django/FastAPI on the back end, React or Vue on the front, PostgreSQL or MongoDB for data, and Docker/Kubernetes for scalable deployment). Secure code practices, RESTful or GraphQL APIs, and a micro-service-friendly architecture will be appreciated because we anticipate future feature expansion. Deliverables 1. Source code in a private repo with clear commit history 2. Deployed MVP on our cloud account (AWS/Azure/GCP) 3. Database schema and migration scripts 4. API documentation and a brief user manual 5. Test suite covering critical paths (unit + integration) 6. Handover walkthrough and two weeks of post-launch support Acceptance criteria • A campaign of 1,00,000 mixed-language recipients completes with ≥99 % delivery rate and accurate personalisation in all PDFs. • Role-based access with MFA functions flawlessly for at least admin + two client accounts. • Downloadable delivery report generates in under 30 seconds for a 30-day data set. If you have prior experience with large-scale transactional messaging, multilingual PDF generation or WhatsApp Business integrations, that will give you an edge. Let’s discuss timelines and any stack recommendations you might have.
Project ID: 40638574
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71 freelancers are bidding on average ₹99,511 INR for this job

Hi, I have built transactional booking and communication systems for major zoological attractions across South India, including Mysuru Zoo and Anna Zoological Park, Tamil Nadu. The Mysuru Zoo platform handles significant transaction PER DAY volume: 2,078 tickets and ₹6.82 lakh revenue, including 53 WhatsApp ticket transactions worth ₹18,960, alongside website, kiosk and counter channels. It also handles operational tracking with 1,755 gate scans. Your requirement is closely aligned with this experience: personalised customer data, campaign/template processing, WhatsApp/SMS/email delivery, PDF generation, delivery tracking and reporting. I have extensive experience building the backend workflows, APIs, dashboards and third-party integrations behind transactional systems. I can implement this phase-by-phase, covering the campaign engine, templates, channel integrations, reporting and scalable delivery processing. I can provide source code, documentation, testing, deployment and handover support.
₹75,000 INR in 15 days
9.3
9.3

--- Multi-Channel Communication Campaign Platform --- I can help build the full-stack platform for personalized Email, WhatsApp, SMS, and PDF campaigns with separate client accounts and reporting. Here's my approach: → Build React + Node.js/FastAPI with PostgreSQL and a queue-based campaign engine for high-volume delivery. → Add MFA, role-based access, customer imports, bilingual/multilingual templates, and automated PDF generation. → Integrate Email, WhatsApp Business API, and SMS providers with delivery tracking and downloadable reports. → Add campaign/customer search, analytics, testing, deployment, documentation, and post-launch support. Flow Import Customers → Select Template → Personalize Content & PDF → Send via Email/WhatsApp/SMS → Track Delivery → Export Reports Question Do you already have preferred Email, WhatsApp Business API, and SMS providers, or should I recommend the integrations? Let's connect... Thanks
₹215,000 INR in 18 days
8.3
8.3

Hello, I have 10 years of experience building scalable SaaS, CRM, and communication platforms using React.js, Node.js, PostgreSQL, REST APIs, and cloud deployment. I recommend React.js for the admin experience, Node.js services for campaign processing, PostgreSQL for transactional data, and queue-based workers for reliable high-volume delivery. I would design tenant-isolated accounts with MFA and role permissions, multilingual template management, personalised PDF generation, campaign scheduling, searchable delivery logs, analytics, and CSV/Excel exports. Email, WhatsApp Business, and SMS providers would be integrated through modular APIs, allowing gateways to be changed without disrupting the platform. Batch processing, retries, audit logs, database indexing, and performance testing would support large recipient volumes. Let’s discuss preferred providers and monthly campaign volume. Best regards
₹75,000 INR in 7 days
7.0
7.0

As the captain of Web Crest, my team and I are thrilled to be selected for this project. We have extensive experience architecting and developing complex systems of this scale, particularly in transactional messaging solutions, multilingual content generation, and WhatsApp Business integration - skills critical to delivering your tailored Bilingual OmniChannel Campaign Platform. Leveraging our proficiency in Node.js/Express, React/Vue, and PostgreSQL/MongoDB, among other tools, we'll ensure every step of your core workflow aligns perfectly with your vision. What sets us apart is more than just our technical competency but our commitment towards the success of your project. Our agile project management methodology will help us stay flexible to any iterations or updates you need along the way while timelines are kept under strict control. Moreover, with a strong emphasis on security, scalability, and maintainability in our stack choices (Docker/Kubernetes), you can count on a solution that is ready for seamless expansion as your business grows. Additionally, let's not forget about comprehensive documentation, thorough testing coverage & security compliance—we tick every box! By choosing the Web Crest team for this challenging yet exciting project, you're choosing a long-term partner vested in your success. Get ready to bring your unique communication campaigns to life with our cutting-edge software solutions!
₹100,000 INR in 7 days
6.7
6.7

Your WhatsApp Business API will throttle at scale if you don't implement a priority queue with exponential backoff—100K messages sent synchronously will trigger rate limits and cause delivery failures. The second risk is PDF generation blocking your main thread; rendering 100K bilingual documents inline will crash the server under load. Quick questions - are you planning to use Twilio or Gupshup for WhatsApp, and do you have existing message templates pre-approved by Meta? And what's your target throughput—do all 100K messages need to go out in under 1 hour or can they batch over 6-8 hours? Here's the architectural approach: - FASTAPI + CELERY: Async task queue handles PDF generation and message dispatch in parallel workers, preventing server lockup during high-volume campaigns. - POSTGRESQL + REDIS: Relational schema for campaign data with Redis caching layer to serve delivery reports in under 10 seconds instead of 30. - WHATSAPP BUSINESS API: Webhook-driven delivery tracking with retry logic and fallback to SMS when WhatsApp fails, ensuring your 99% SLA holds. I've built similar transactional messaging platforms for two fintech clients processing 2M+ notifications monthly across SMS/email/push. Let's schedule a 20-minute technical call to align on your gateway vendors and deployment timeline before scoping the full build.
₹101,250 INR in 30 days
7.3
7.3

Dear Client, I read "Bilingual OmniChannel Campaign Platform" carefully and understand you want a messaging platform with fast, reliable real-time chat. My hands-on experience with PHP, Website Design, Node.js, PostgreSQL, Full Stack Development, API Development aligns directly with what you need. I've built chat apps with 1-on-1 and group messaging, media sharing, delivery/read receipts, push notifications and end-to-end security on backends that scale to heavy concurrent use. A few quick questions to get us started: 1. Do you need 1-on-1 chat only, or groups, channels and calls too? 2. Should it run on mobile, web, or both? 3. What user scale are you planning for at launch? Thanks & Regards, Deepak
₹97,500 INR in 21 days
5.9
5.9

Hi, I will build your campaign platform so one upload sends personalised PDFs, Email, WhatsApp and SMS in English plus 11 Indian languages together. I'll use Node.js/Express, React and PostgreSQL, Dockerised, with the WhatsApp Business API and a high-volume SMS gateway wired in. You will receive: Admin console with MFA and client logins Bilingual template manager and PDF merge Email, WhatsApp and SMS delivery with reports Deployed MVP, migrations, docs and tests I understand hitting 99% delivery on 100,000 recipients matters most, so I'll load-test early. First working version in about 5-6 weeks. 1) Which SMS and WhatsApp providers do you already have accounts with? 2) AWS, Azure or GCP for deployment? Best regards, Shayan
₹82,500 INR in 20 days
5.7
5.7

Hi, I can architect and build your enterprise-grade, bilingual omnichannel campaign platform with multi-channel dispatch, high-volume PDF generation, and real-time analytics. With 15+ years of full-stack engineering experience, I’ve designed scalable transactional messaging systems and data-merging engines capable of handling millions of records seamlessly. Proposed Architecture & Tech Stack: Backend & Microservices: Node.js/FastAPI + Celery/RabbitMQ for high-throughput async processing and PDF rendering. Frontend & Admin: React + Tailwind CSS with MFA (TOTP) and client multi-tenancy. Database & Search: PostgreSQL + Elasticsearch for instant logs search and dynamic reporting under 30s. Integrations: Meta WhatsApp Business API, AWS SES/SendGrid, and Twilio/SMS gateways with webhooks for live delivery reports. Localization: I18n template engine supporting English + 11 Indian languages with dynamic font rendering for custom PDFs. Deliverables: Clean source code, Docker/K8s deployment on AWS/GCP, DB schemas, API docs, automated test suite, and 2 weeks of post-launch support. Ready to start immediately and meet all delivery targets. Let's connect in chat! Best regards, Karthik
₹149,500 INR in 7 days
5.8
5.8

The hard part here isn’t the CRUD layer — it’s making DLT and Indic PDF rendering reliable enough to actually hit your delivery target at 100k scale. **DLT:** SMS headers and content templates need registration with exact variable matching before production sending. Mismatched templates get scrubbed at the operator level, which quietly caps your delivery rate no matter how good the code is. **Indic PDFs:** Most Python PDF pipelines mangle Devanagari matras and Tamil ligatures — output looks correct in the browser and wrong in the file. I use a HarfBuzz-shaped renderer with per-script Noto fonts and diff-test each language against reference output, so all 12 render, not just Latin. On the 100k run itself, the real bottleneck is PDF generation, not sending. I’d pre-generate documents in a worker pool ahead of the send window rather than during it, and stream report exports so a 30-day query never blocks a web worker. For delivery reporting I’d keep events in PostgreSQL with partitioning and proper indexing, and add Elastic/OpenSearch only where search volume actually justifies it. That architecture maps cleanly onto Django + DRF with Celery/Redis, PostgreSQL, React, and Docker — multi-tenant with row-level isolation and TOTP-based MFA. Two questions before I scope this properly: * Is your DLT entity already approved, or is that in scope? * Is “99% delivery” measured on gateway acceptance or on final DLRs? The two need very different retry logic. Once those two points are clear, I can scope the delivery architecture and give you a realistic estimate for the 100k run.
₹85,000 INR in 14 days
5.0
5.0

Hi, have you considered how you plan to handle the font rendering and character encoding overhead when generating high-volume multilingual PDFs in 12 different languages simultaneously? Orchestrating concurrent delivery across Email, WhatsApp, and SMS at a scale of 100,000 recipients requires a robust queue-based architecture to ensure transactional integrity and real-time status tracking. To build this, I propose a Node.js/FastAPI backend utilizing Redis for message queuing and PostgreSQL for structured data, coupled with a React frontend for the admin console. We will implement micro-services for PDF generation using headless Chrome/Puppeteer and integrate Twilio/MessageBird APIs for multi-channel delivery. For your architecture, I recommend using an S3-based storage strategy with pre-signed URLs to serve the PDF statements, which significantly reduces the load on your primary application server during peak campaign windows. I am available for a quick call to discuss the project further and can also share similar projects I have worked on in the chat. Thanks
₹112,500 INR in 7 days
4.5
4.5

**DO NOT PAY ME UNTIL I COMPLETE! :)** Hello my valuable client :) I can definitely work on your working hours. My profile is new over here but I have 7 years of experience in this field. I have completely understood about your project. Also I will provide you free maintenance on your project for 1 year after project completion. Give me one chance to prove myself. Hit the chat button to get started. If you will not like my work then you dont need to pay me any money so dont worry and have faith in me :) I am eagerly waiting for your message.
₹75,000 INR in 7 days
4.6
4.6

Hi, this is essentially a transactional communications platform with campaign orchestration, multilingual personalization, document generation, and delivery tracking all working together. The 100,000-recipient requirement makes the processing architecture especially important. I’d build the backend around FastAPI or Django with PostgreSQL, using asynchronous workers/queues for campaign processing, PDF generation, and channel delivery rather than processing recipients inside normal API requests. Templates would keep language/content data separate from customer records, allowing the same campaign to generate personalized HTML, WhatsApp/SMS content, and PDFs across English and the 11 Indian languages. For Email, WhatsApp Business API, and SMS, I’d use provider adapters so each channel can be changed without rewriting the campaign engine. Delivery events would be normalized into a common log, searchable by campaign, customer, account, channel, and status. Elastic/OpenSearch can handle the high-volume search requirements while PostgreSQL remains the transactional source of truth. MFA and strict tenant-level isolation would be implemented from the start, with downloadable reports generated asynchronously where necessary. One question I’d clarify first: which Email, WhatsApp Business API, and SMS providers do you already have accounts with, and are they fixed for this MVP?
₹75,000 INR in 10 days
3.8
3.8

With every bullet point of your project aligning perfectly to my skill set, I'm confident that I can ace this Bilingual OmniChannel Campaign Platform for you. Not only do I have a robust 8+ years' experience in mobile app development on both iOS and Android platforms, I've also solid backend expertise which is essential for your large-volume data handling and delivery-report generation. My proficiency with popular stacks like Node.js/Express or Django/FastAPI on the back end, React or Vue on the front, PostgreSQL or MongoDB for data, as well as Docker/Kubernetes for scalable deployment confirms that your project is in capable hands. Your requirements of role-based access with MFA functions across different accounts and seamless integration with high-volume Email, WhatsApp Business API and SMS gateways are aspects of the project where my past experiences will be especially helpful. I have gathered extensive knowledge on secure coding practices, RESTful and GraphQL APIs which ensure efficient multi-channel communication, data security and improve future feature expansion; all of which are crucial components for this project.
₹75,000 INR in 7 days
4.9
4.9

Hello, Creating a bilingual OmniChannel campaign platform involves merging customer data into various templates for personalized communication across Email, WhatsApp, and SMS. The key capabilities include an admin console, template manager for bilingual content, and high-volume integrations. Using a modern stack with secure code practices and micro-service-friendly architecture is crucial for scalability. I have experience in developing similar systems, ensuring accurate personalization and high delivery rates. I would start by reviewing the existing architecture and identifying critical integration points. One area I'd pay attention to is designing a robust template manager for bilingual content creation. I've worked on projects involving multilingual PDF generation and high-volume messaging, which directly aligns with your requirements. A few questions: - Which cloud provider are you currently using? - Have you already integrated any messaging services? - What is the expected volume of campaigns per month? Best regards,
₹75,000 INR in 7 days
3.6
3.6

Your requirements point to a platform that combines high-volume message orchestration, multilingual template rendering, secure tenant isolation, and reliable delivery tracking at scale. The critical part here is not only generating personalized PDFs and messages, but ensuring throughput, observability, and delivery consistency across Email, WhatsApp, and SMS providers. I would approach this as a modular microservice-oriented architecture with a React-based admin portal and a scalable backend API layer. Campaign processing can be handled asynchronously using queue-based workers to support large recipient batches without blocking the platform. For multilingual support, templates should be versioned and stored with dynamic variable mapping, enabling bilingual rendering and future language expansion without code changes. For reporting and search, Elasticsearch/OpenSearch is the right fit for fast filtering across campaigns, delivery logs, and customer records. PDF generation should be optimized for batch rendering and regional font compatibility to support Indian languages correctly. MFA, RBAC, audit logging, and tenant separation would be implemented from the beginning to support multi-client access securely. I can deliver the MVP with cloud deployment, CI/CD setup, API documentation, database migrations, automated tests for critical flows, and post-launch support. Based on the scale and integrations involved, I would also recommend defining the project in milestones so the first release focuses on the campaign engine, template management, and core delivery/reporting pipeline before advanced analytics expansion.
₹149,216.18 INR in 60 days
3.8
3.8

Hi Sagar, I will deliver a full-stack web application for creating and running customized communication campaigns across Email, WhatsApp, and SMS. I commit to a 4-week timeline within your 75000-150000 INR budget. Can we start with a free sample? Waiting for your response in chat! Best Regards.
₹112,500 INR in 3 days
4.0
4.0

Hello, As an experienced I can build your bilingual omnichannel campaign platform with a scalable full-stack architecture for Email, WhatsApp and SMS, including personalised PDF generation. I recommend React.js + Node.js/NestJS + PostgreSQL with Docker, using background workers/queues for high-volume campaign processing. Key features I’ll cover: • Admin/client portals with RBAC + MFA • Campaign, customer & template management • English + 11 Indian language support • Personalized HTML, WhatsApp, SMS & PDF templates • WhatsApp Business API, SMS and Email integrations • Delivery tracking, analytics and CSV/Excel exports • Fast search across customers, campaigns and logs • Secure REST APIs, database migrations and documentation • AWS/Azure/GCP deployment with scalable architecture • Unit/integration testing and post-launch support For 100,000-recipient campaigns, I’ll design the system around queues, workers and batch processing rather than sending everything synchronously, ensuring reliability and scalability. I can review your exact workflow and propose milestones, timeline and architecture before development.
₹75,000 INR in 7 days
3.2
3.2

Namaste I see you need a system that imports multilingual customer records, merges them into email, WhatsApp and SMS templates and creates a personalized PDF for each, with MFA protected admin and client logins and delivery reports. I will use Node.js Express, PostgreSQL and Docker, expose REST APIs for template and campaign handling, connect the WhatsApp Business API and an SMS gateway, and build a React admin console. PDF generation will handle Indian scripts. ElasticSearch will enable fast search and CSV export within seconds. I will provide unit and integration tests and a support window. I can deliver the MVP in six weeks for INR 120 000. Do you prefer a cloud provider Do you need support for more than eleven languages Will you supply the WhatsApp Business API credentials
₹120,000 INR in 6 days
3.2
3.2

Your transactional campaign platform is very similar to a notification system we built for a fintech client — high-volume personalized PDFs, multilingual messaging, and multi-channel delivery (Email, WhatsApp, SMS) all orchestrated through a campaign manager. For this, I'd use Node.js + Express backend, React frontend, PostgreSQL for relational data, and Bull/Redis for job queuing to hit your 99% delivery SLA at 1 lakh recipients. WhatsApp Business API integration, bilingual PDF generation across 11 Indian languages, and Elasticsearch across delivery logs are areas we've handled before. We'll deploy an MVP on your AWS/GCP with Docker, private repo with clean commit history, full API docs, unit + integration test suite, and 2-week post-launch support — exactly as listed. Ping me and we can discuss delivery architecture, template engine choices, or any stack preferences you have.
₹100,000 INR in 60 days
3.2
3.2

Hi, At first glance, this looks straightforward but there’s usually one part that causes issues later. I’ve handled similar work before and can help you avoid that. Regards, Rajesh
₹112,500 INR in 7 days
3.0
3.0

New Delhi, India
Member since Aug 10, 2026
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