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Work from Home Customer Service Representative

Customer Service Representative

Full-time - We're growing!

Intoxalock manufactures and leases ignition interlocks (car breathalyzers) to people who are legally required to install one due to a DUI — we help individuals regain their driver’s licenses and their lives legally and responsibly. The company has more than doubled in size during the past three years and continues to grow at 20%+ annually.

As a Customer Service Representative , you will be handling a variety of inbound calls. This position primarily involves assisting our current customers with questions related to their Intoxalock account or service. We will provide you with the training and support to achieve your goals and allow you the opportunity to become a part of an innovative, growing company.

As a Customer Service Representative you can expect:

Paid training to gain product knowledge and understanding of call handling procedures and state regulations

Autonomy to help our customers within policies instead of reading from a script

Competitive hourly compensation (a premium for fully bilingual Spanish representatives)

Engaging work environment allowing you to interact with supervisors

Opportunity for development in a growing company

To be a part of a family-oriented, results-driven organization

A successful Customer Service Representative will demonstrate:

Ability to come to Des Moines, Iowa for 4 weeks of training prior to working from home

Friendly, patient and helpful customer service focus while on the telephone

Ability to problem solve, manage multiple details and handle confidential information

Proven reliability and performance working in a call center service environment (1+ years)

Computer savvy in data entry (30 – 40 wpm), navigating the intranet and troubleshooting

High School Diploma or equivalent

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

Skills: Anything Goes, Graphic Design, PHP, Shopping Carts, Website Design

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About the Employer:
( 0 reviews ) Atlanta, United States

Project ID: #18922524

19 freelancers are bidding on average $34/hour for this job

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