Customer Service Representative
Full-time - We're growing!
Intoxalock manufactures and leases ignition interlocks (car breathalyzers) to people who are legally required to install one due to a DUI — we help individuals regain their driver’s licenses and their lives legally and responsibly. The company has more than doubled in size during the past three years and continues to grow at 20%+ annually.
As a Customer Service Representative , you will be handling a variety of inbound calls. This position primarily involves assisting our current customers with questions related to their Intoxalock account or service. We will provide you with the training and support to achieve your goals and allow you the opportunity to become a part of an innovative, growing company.
As a Customer Service Representative you can expect:
Paid training to gain product knowledge and understanding of call handling procedures and state regulations
Autonomy to help our customers within policies instead of reading from a script
Competitive hourly compensation (a premium for fully bilingual Spanish representatives)
Engaging work environment allowing you to interact with supervisors
Opportunity for development in a growing company
To be a part of a family-oriented, results-driven organization
A successful Customer Service Representative will demonstrate:
Ability to come to Des Moines, Iowa for 4 weeks of training prior to working from home
Friendly, patient and helpful customer service focus while on the telephone
Ability to problem solve, manage multiple details and handle confidential information
Proven reliability and performance working in a call center service environment (1+ years)
Computer savvy in data entry (30 – 40 wpm), navigating the intranet and troubleshooting
High School Diploma or equivalent
It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.
19 freelancers are bidding on average $34/hour for this job
Hi there i have got it your idea you need the Work from Home Customer Service Representative and i am ready to start work now and i have pass work this type thanks
Greetings! I hope you are doing great. I am highly professional in managing similar projects. Please contact so I may assist you. Samples available upon request. Thank You, Revival
I am well experienced in this. Award me with the job to get it done professionally and on time. Quallity Work assured. please Ping me on personal chat for more information
i can be a reliable asset for you in terms on quality & long terms association. will love to work with you. if you need to check me for urvrelevant field, you can test me. [login to view URL] care