Hello,
I am Tosy, I have worked as a Zendesk administrator for 2 years and 6 months as a Salesforce administrator. I have also worked with intercom(3 months)
I have set up chatbot on zendesk including the configuration of knowledge base and the Guide.
I will be excellent to accomplish your tasks with my expertise in the different softwares. I am also good with customizing the flow builder or creating new ones for the bot.