Looking for a person with fluent clear english and good writing skills who will help me to serve customers of pharmacy shops from 8 a.m to 12 a.m. by NYC time zone (Monday-Friday) and from 10 a.m. to 12 a.m. (Saturday-Sunday). The location of the job is your home seat with an access to live chat soft, online phone, e-mail, e-tickets. There can be from 10 to 20 contacts per this time.
The largest share of the products is related mainly to medicines for men ( Erectile dysfunction ).
What you need to do is to process toll-free calls, live chat messages, tickets, e-mails and give the information about products or shipped orders. In most cases customers will ask the status of the order and you need to enter our base of tracking numbers and check by tracking the information on some post service sites. If there will be dispute questions you need to prepare problem tasks for support manager. Another part of the job will be a small data-entry which constists in the entering tracking numbers and ship dates into the order system.
I will pay 350 USD.
I am looking for a very responsible assistant. Please note that I can see the statistics of accepted calls and I wont tolerate skipping except of personal issues.
Customer support experience for US/UK customers is a big asset. Potential candidates will be interviewed by SKYPE.
first trial month 200 USD, then $350 per month if you are approved. The project is unlimited
Hi, The trial period will be extended for 2 months (200 USD a month). 1 month period is too short for candidats to be completely prepared for the job due to vast amount of new material to learn.
At the moment we need a person who will handle Chat, Calls, Emails, Tickets and cover shifts Monday-Friday from 7pm to 11pm (4 hours/day) New York Time zone + Saturday,Sunday from 7pm to 9pm (2 hours/day only). Salary: $150 trial month, $200 next months.
118 freelancers are bidding on average $330 for this job
Please chek PM for details about me and my experience. I have over 10 years of experience handling the customer services department for various international clients.