Closed

online customer support

Description

Looking for a person with fluent clear english and good writing skills who will help me to serve customers of pharmacy shops from 8 a.m to 12 a.m. by NYC time zone (Monday-Friday) and from 10 a.m. to 12 a.m. (Saturday-Sunday). The location of the job is your home seat with an access to live chat soft, online phone, e-mail, e-tickets. There can be from 10 to 20 contacts per this time.

The largest share of the products is related mainly to medicines for men ( Erectile dysfunction ).

What you need to do is to process toll-free calls, live chat messages, tickets, e-mails and give the information about products or shipped orders. In most cases customers will ask the status of the order and you need to enter our base of tracking numbers and check by tracking the information on some post service sites. If there will be dispute questions you need to prepare problem tasks for support manager. Another part of the job will be a small data-entry which constists in the entering tracking numbers and ship dates into the order system.

I will pay 350 USD.

I am looking for a very responsible assistant. Please note that I can see the statistics of accepted calls and I wont tolerate skipping except of personal issues.

Customer support experience for US/UK customers is a big asset. Potential candidates will be interviewed by SKYPE.

first trial month 200 USD, then $350 per month if you are approved. The project is unlimited

Hi, The trial period will be extended for 2 months (200 USD a month). 1 month period is too short for candidats to be completely prepared for the job due to vast amount of new material to learn.

At the moment we need a person who will handle Chat, Calls, Emails, Tickets and cover shifts Monday-Friday from 7pm to 11pm (4 hours/day) New York Time zone + Saturday,Sunday from 7pm to 9pm (2 hours/day only). Salary: $150 trial month, $200 next months.

Skills: Customer Support, Data Entry, Internet Marketing, Phone Support, Virtual Assistant

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About the Employer:
( 125 reviews ) Wegrów, Ukraine

Project ID: #1163362

118 freelancers are bidding on average $330 for this job

pandeypriya2003

Please check PMB for further detail. Thanks

$250 USD in 30 days
(663 Reviews)
8.0
nehasb

Please view my PMB.

$250 USD in 30 days
(436 Reviews)
7.1
sonarkaushik

Sir, I have read your project description - understand your project and can do your project as per requirement. Though I am new here - I have 8 years of experiences working as a Virtual Assistant - details of More

$250 USD in 30 days
(137 Reviews)
6.4
Bidstar

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ ((((( Hi, I am ready to start right now. Please check your PMB for more details. Thanks )))))

$250 USD in 30 days
(85 Reviews)
5.8
duelfun

I have a lot of experience about this project Please give me work I am waiting for your response Duel Fun

$250 USD in 30 days
(184 Reviews)
5.7
webhelpguy

Hi, We request you to open a PMB to discuss in detail about the exact requirements. Thanks, Webhelpguy

$250 USD in 30 days
(54 Reviews)
5.6
caroline18

Please chek PM for details about me and my experience. I have over 10 years of experience handling the customer services department for various international clients.

$350 USD in 30 days
(4 Reviews)
5.3
shubhamsoft

Hi, please look at my pmb for more details. thanks

$250 USD in 30 days
(39 Reviews)
5.2
tomcpd1234

please check my pm.

$250 USD in 30 days
(15 Reviews)
4.8
nabeelshaukat

PMB please.

$350 USD in 1 day
(11 Reviews)
4.6
mindware97

I have read and understood your project requirement. I am a qualified professionals with years of experience in Data entry, Graphic design and web design (HTML/CSS). So far, I have finished more than 100+ various data More

$350 USD in 30 days
(16 Reviews)
4.5
hash500

Hey, please check PMB for Details. Thanks

$350 USD in 30 days
(2 Reviews)
4.1
ASITSolutions

Lets Start. Pls. check pmb.. Thanks

$350 USD in 30 days
(17 Reviews)
3.8
harendersingh

Ready to start for a long term association in Phone support / Remote support position, Haren, Please check PMB !!! Agree with trial :)

$250 USD in 30 days
(9 Reviews)
3.7
Academics368

Hello, please my private message for the details of my bid on your project. Thank you.

$350 USD in 30 days
(4 Reviews)
3.5
monicamia

6+ years experience as chat, phone, email support. Expert on the field. Experienced in European and US market

$250 USD in 30 days
(1 Review)
2.8
Hadiuzzaman146

$$$$$$$$$$$$Dear Sir, I am expert in this profession. Please allow me to do the work and i will work hard to make you successful.$$$$$$$$$$$$$

$300 USD in 30 days
(3 Reviews)
2.6
pankajnew

Ready to start ASAP. Please view PM. Thanks

$350 USD in 30 days
(2 Reviews)
2.4
RudyRidge

please, check PM for qualifications

$350 USD in 30 days
(3 Reviews)
2.2
bkbt

Hi, Please check PM for details. Regards

$300 USD in 30 days
(1 Review)
2.2