Hiring a full time experienced VA manager. We are an eCommerce Business based in Kuala Lumpur Malaysia. We are looking for an experienced VA manager. You will be managing 5-12 VAs at at time.
Preferably someone with experience in ZenDesk, FB pages support, Email support and Phone support.
Your job responsibility
1) Manage VAs
2) Hire and train VAs
3) Creating customer support and guideline documentation for VAs
4) Making sure that VAs are performing up to par
5) Engage in customer support yourself and making bigger decisions
6) Creating reports of VAs and their performances. Also making sure VAs are constantly improving.
7) Ensure customer support satisfaction is top notch.
8) Reporting directly to the Digital Operation Manager and CEO
Please submit your proposal and name your favorite female hollywood actress in your first line.
26 freelancers are bidding on average $526 for this job
i have more than 3+ years of experience in SEO and internet marketing Relevant Skills and Experience i have more than 3+ years of experience in SEO and internet marketing Proposed Milestones $311 USD - fee
I can work for you as a Virtual Assistant. Feel free to discuss further on the project. Relevant Skills and Experience Customer Service, Virtual Assistant Proposed Milestones $700 USD - Milestone