Business Analyst Task
Budget $10-30 USD
Assume that you are working as a business analyst on a real-estate community management mobile app project.
Develop user personas: Create three different user personas that represent different types of users of the real estate community management app, such as property owners, tenants, and property managers. Each persona should include demographic information, goals, pain points, and behaviour’s.
Competitive analysis: Research two to three existing real estate management apps and write a brief report comparing their features, usability, and user feedback. Based on this analysis, identify three features that the app you are working on should include and explain why.
User journey mapping: Create a user journey map that outlines the steps a property owner would take when using the app to manage their properties, including tasks such as tenant communication, maintenance requests, and rental payments. Identify potential pain points and areas for improvement in the user journey.
Wireframe development: Using a tool or Sketch, create wireframes for the main screens of the app, such as the home screen, property dashboard, and tenant communication screen. Explain the rationale behind your design choices and how they align with the user personas and user journey map.
Problem-solving exercise: Given a hypothetical problem that a property manager might face, such as a tenant reporting a maintenance issue, explain how the app could be designed to solve this problem efficiently and effectively. Include potential features or functions that would be necessary to support this solution.
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