We need to get a web-based tool for enquiry management/sales CRM made. It would involve users with different access levels to the tools, for eg. add/view/delete options for enquiries, etc. Each enquiry would move through a certain number of stages, and there should be a provision to filter them accordingly, and generate auto reports. We would also need a reminder/scheduler sort of system to schedule meetings with people regarding the enquiries, and send out reminder/auto-generated report emails directly from the system.
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