Completed

Integrate oLark webchat with WebHelpDesk

We use Olark web chat for internal support. Sometimes when a chat ends we want to generate a helpdesk ticket on behalf of the user. The helpdesk software we use is called WebHelpDesk.

I would like you to code a custom command I can use in OLARK then sends the full transcript of the conversation to WebHelpDesk as a new helpdesk ticket. The helpdesk request should be sent on behalf of the user, so use the user's email address, and it should cause WebHelpDesk to send a ticket number email replay as it currently does.

When you reply, please don't just tell me how great you are, but tell me about the difficulties you think we will face or ask me questions, as these questions and comments demonstrate you understand the deliverable.

These are the resources you need:

[login to view URL]

[login to view URL]

[login to view URL]

[login to view URL]

[login to view URL]

Skills: C# Programming, Javascript

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About the Employer:
( 154 reviews ) Lancaster, United Kingdom

Project ID: #7669930

Awarded to:

rommykumar01

I did some research on OLARK web chat api, i came to know that we can create custom commands but didn't found any way to get complete chat history. Can we get chat history like "[login to view URL]" or we have to trace "on More

£100 GBP in 10 days
(11 Reviews)
3.9

6 freelancers are bidding on average £198 for this job

logicpowered

Hi there - My name is Faridoon. I’ve read your project requirements and can see that you’d like to integrate oLark API with Webhelpdesk. It would be needing the API to transfer the ticket from oLark to Webhelpdesk. We More

£263 GBP in 10 days
(36 Reviews)
7.9
zamoldar

A proposal has not yet been provided

£277 GBP in 5 days
(27 Reviews)
6.2
ibapi

A proposal has not yet been provided

£231 GBP in 5 days
(41 Reviews)
6.0
AramAr

Hi, I can customize Olark, according to Your needs. I've master degree in web development and 12 years of work experience.

£166 GBP in 3 days
(0 Reviews)
0.0
barotkrunal2007

please give your code then i will complete your requirement within your time line. In this what functionality you want to enhance in this system.

£150 GBP in 3 days
(0 Reviews)
0.0